Holly Burnett

• Practiced in 6 CHHHS sites.
• Extensive ward experience with 9 months of rotations in general surgery and general medicine wards and specialist locations such as geriatrics, palliative care and paediatrics.
• Shadowed senior pharmacy staff to learn proper procedures on medication history taking, reviewing and discharging as well as inter-hospital transfers. Furthermore, taking these learnings and creating my own processes.
• Comfortable in navigating iPharmacy software to dispense, order ward supplies, and manage imprest.
• Delivered counselling to various patient groups (including patients with hearing or language barriers) discharging with a range of medication and/ or medical devices. Non-pharmacological advice was also given where appropriate.
• Knowledge on where to find appropriate resources and experience with using clinical judgements when patients don't fit into a particular guideline.
• Confident in compounding medications not limited to creams, and suspensions.
• Provided education to staff on any questions they have surrounding pharmacology and directing them to appropriate resources. I have also delivered education to nursing and midwife graduates on medication safety, as well as attending prescribing workshops for medical interns to help answer questions. I was proud to attend the 2023 Cairns Career Expedition on what a pharmacy career looks like and how to become a pharmacist, as well as advocating doing pharmacy as an undergraduate degree for students interested in doing a post-graduate medical degree.
• I was involved in making a post-operative pain management resource for CHHHS surgical patients to allow for the continuity of care from hospital to community.

· Involved in deployed hospital exercises.

· Experience in working in an interprofessional teams.

· Logistical experience in large-scale storage and distribution of medicines and medical equipment.

· Currently applying for reservist work as a military pharmacist, to better diverse my pharmacy knowledge and obtain leadership experience. This will not take away from my primary job.

· Supporting pharmacists in the delivery of safe, effective, and high-quality service to optimise outcomes for all patients and customers

· Providing responsive customer-focused service

· Assembling and delivering dispensed medications

· Monitoring and maintaining appropriate stock levels

· Performing stock management duties for other departments

• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Counselled patients on new medications and OTC products.
• Discussed medical histories with patients to provide most effective medical advice.
• Provided friendly customer service at drop-off and pick-up counters.
• Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
• Recommended OTC devices or medication options to help mitigate individual symptoms.