He Su
Wentworth Point,Australia
Summary
Effective communicator and collaborator, able to work closely with cross-functional teams to align financial objectives with broader business goals. Demonstrated ability to adapt quickly to changing market conditions and deliver high-quality results within tight deadlines.
Overview
2
2
years of professional experience
Work History
Customer Service & Marketing Assistant
Osawa Enterprises
07.2022 - Current
- Exceptional communication skills, both verbal and written, enabling effective interaction with customers across various channels
- Strong problem-solving abilities, with a focus on finding innovative solutions to meet customer needs and exceed expectations
- Familiarity with data analysis and metrics tracking to measure the effectiveness of marketing efforts and make data-driven decisions
- Proficient in conducting market research and competitor analysis to identify trends, opportunities, and areas for differentiation.
Education
Master - Commerce (oriented in Finance and Business Analysis)
University of New South Wales
Sydney, Australia05.2021
Bachelor - Materials Science and Engineering (oriented in Building Materials Engineering)
Chongqing University
Chongqing, China07.2018
Skills
- Microsoft Excel Expert
- SQL Skillful
- Critical thinking Expert
- Data analysis Expert
- Financial tools Experienced
Project Experience
Analyzed Risk Return of Multiple Stock Portfolio | 02/2021-05/2021
Applied Data Analytic Tools (Python, Excel) to conduct the relationships between portfolios; Calculated different elements (Variance, Standard Deviation, Annualized Return, etc.) for each portfolio; Suggested suitable portfolio for customers.
Developed Feasible Business Strategy for Bike MS | 02/2020-05/2020
Applied SAS VA to analyze & predict historical data and predict future trends of the development of Bike MS; Used different models (regression linear, decision tree) to make an in-depth data mining; Gave feasible business strategies aiming at profit promotion for Bike MS.
Advice on Customers' Financial Planning | 09/2019-12/2019
Learned about the customers' background, objectives and situation of assets; Calculated financial position (cash flow, assets & liabilities, etc.); Produced personal risk insurance strategy.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Customer Service & Marketing Assistant
Osawa Enterprises
07.2022 - Current
Master - Commerce (oriented in Finance and Business Analysis)
University of New South Wales
Bachelor - Materials Science and Engineering (oriented in Building Materials Engineering)
Chongqing University
Similar Profiles
Seiya KurogiSeiya Kurogi
Sales Manager at Osawa EnterprisesSales Manager at Osawa Enterprises
Joshua ChinJoshua Chin
Restaurant Host at Osawa - Shabu Shabu & Sushi BarRestaurant Host at Osawa - Shabu Shabu & Sushi Bar
Lewis McCanceLewis McCance
CDL A OTR Truck Driver at US XPRESS ENTERPRISES, INC, Werner EnterprisesCDL A OTR Truck Driver at US XPRESS ENTERPRISES, INC, Werner Enterprises
Daria BaatarDaria Baatar
Sales assistant and Cashier at UGG bootsSales assistant and Cashier at UGG boots
Sruthi Surendran KunnamballiSruthi Surendran Kunnamballi
DATA analyst at FLIPKARTDATA analyst at FLIPKART