Heath Britton-Stanley

A highly skilled, dynamic and successful Operations Manager with over 30 years' experience in leading the daily management of operations across a large region. As a strategic leader with a proven track record of success in building and empowering high performing teams and leadership groups, I create a culture of high-performance and service excellence. With expertise in overseeing business performance across the region, I adopt an agile approach to operational leadership, flexibly adapting to meet competing demands and developing strategic plans which drive change and uplift performance. With a strong attention to detail, a strategic and positive approach to leading operations, I offer expertise in leading succession planning, driving quality mentoring and coaching of staff to ensure ongoing business performance and growth. With a strong focus on optimising efficient processes and driving standards, I implement breakthrough ideas which adapt to business needs. As a dynamic and experienced leader, I proactively execute plans which address future business needs and bring success in cultivating and strengthening strong relationships with key stakeholders to drive growth. With a strong business acumen, I offer capable IT skills and well-developed organisational, problem-solving and time management skills.

• Operational Management: Leveraging strong leadership expertise, overseeing business operations across a large region, managing up to 10 franchises, and indirectly overseeing a team of up to 1300 staff.
• Developing high-performing teams: Proven track record of success in leading high-performance and fostering strong team cultures. Skilled in developing and training team, leading succession planning to mentor staff to middle and senior management positions and ensure ongoing sustainability and growth of the business.
• Strategic Leadership: Driving change and uplifting performance, proactively executing plans which address future business needs and support improved growth.