Heath Cheadle
Caloundra,QLD
Summary
I am a enthusiastic and detail-oriented professional with experience at Gateway Care, excelling in packaging, labelling, and material handling with a proven ability to enhance customer satisfaction through exceptional service and problem-solving skills. Recognised for reducing order processing times and maintaining organised workspaces, demonstrating strong adaptability and teamwork in fast-paced environments.
Overview
1
1
Certification
Work History
Warehouse Worker
Gateway Care
Caloundra, QLD
07.2025 - Current
- Loaded, unloaded, and moved material to and from storage and production .
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Shelf Stacker
Gateway Care
Caloundra, QLD
07.2025 - Current
- Stacked finished cases on pallets according to customer requests..
- Inspected final packaging to certify fit to customer specifications.
- Identified and removed products that did not meet quality control standards.
Retail Worker
Gateway Care
Caloundra, QLD
07.2025 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Answered questions about store policies and addressed customer concerns.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Attention to detail
- Problem-solving
- Adaptability
- Material handling
- Team collaboration
- Customer service and engagement
- Time management expert
Certification
- Responsible service of alcohol certificate
- Responsible gambling services certificate
- Food health and safety certificate
- Blue card
Personal
Daniel setter
Ph - 0434 494 424
Email - dansetter@hotmail.com
Reference
Jack Barrett
Ph - 0419 152 084
Email - Jackbarrett2605@yahoo.com
Timeline
Warehouse Worker
Gateway Care
07.2025 - Current
Shelf Stacker
Gateway Care
07.2025 - Current
Retail Worker
Gateway Care
07.2025 - Current