Summary
Work History
Education
Skills
Timeline
Generic

Heath Milsom

Collinswood,SA

Summary

After a period away from the workforce, I am enthusiastic about re-entering and making a substantial contribution. I am keen to channel my passion and innovative mindset into a dynamic career role where collaboration with like-minded individuals is valued. With over two years of experience, I have developed into a versatile team member capable of efficiently handling tasks and adeptly adapting to evolving processes, programs, and team dynamics. I am particularly eager to lend my skills and expertise to a growing company. My background in customer service and retail encompasses proficiency in cash handling, EFTPOS operation, pick-packing, basic bookkeeping, store management, and adherence to work health and safety protocols.

Work History

Online Personal Shopper

Coles
  • Proficiency in using e-commerce platforms, online shopping tools, and digital communication channels.
  • Detail-oriented with the ability to multitask and prioritize tasks in a fast-paced environment.
  • Self-motivated and proactive with a passion for delivering outstanding service and exceeding customer expectations.
  • Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
  • Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.

Service Attendant

Peregrine Corporation.
2016 - 2017
  • Proficient in providing exceptional customer service and managing payment processing procedures with accuracy and efficiency.
  • Skilled in basic bookkeeping tasks, ensuring accurate records and financial transactions.
  • Maintaining cleanliness and hygiene standards of the store,
  • Managing store operations independently during midnight to dawn shifts.
  • Enhanced customer satisfaction by providing efficient and attentive service in a timely manner.

Education

Certificate III in Retail

Skills

  • Brand Awareness
  • Delivery Management
  • Customer service expertise
  • Attention to Detail
  • Time management
  • Punctual
  • Reliable
  • Verbal Communication
  • Conflict Resolution

Timeline

Online Personal Shopper

Coles

Service Attendant

Peregrine Corporation.
2016 - 2017

Certificate III in Retail

Heath Milsom