Dedicated Duty Manager with proven skills in customer service, operational efficiency, and staff training. Committed to enhancing team performance and driving sales through effective promotional strategies.
Overview
7
7
years of professional experience
Work History
Duty Manager
Ritchies IGA
06.2023 - Current
Managed daily store activities to uphold company policies and maintain operational excellence.
Trained and mentored staff on customer service best practices and operational procedures.
Managed inventory control processes, optimizing stock levels and reducing waste.
Implemented promotional strategies to enhance store visibility and drive sales.
Managed resolution of customer complaints to ensure positive shopping experiences.
Trained employees in essential job functions.
Cook
KFC
01.2020 - 09.2022
Ensured food safety and sanitation practices adhered to company guidelines.
Managed inventory levels, minimizing waste through efficient ingredient usage.
Implemented quality control measures to maintain high food presentation standards.
Mechanic
Karvel Automotive
04.2019 - 10.2020
Diagnosed and repaired automotive systems, ensuring optimal vehicle performance.
Conducted routine maintenance services, enhancing customer satisfaction through reliable service.
Utilized diagnostic tools to identify mechanical issues and streamline repair processes.
Collaborated with team members to improve workflow efficiency and reduce turnaround times.
Replaced damaged, missing, or defective parts with new and refurbished components.