Heather Bettiens
Kalkie,Australia
Summary
To pursue a highly rewarding career in a challenging and healthy work environment where I can utilize my skills and experience efficiently for organizational growth; incorporating my knowledge gained from my previous roles. Compassionate Home Care Worker with experience in providing personalized care to elderly and disabled clients. Skilled at carrying out daily health-related tasks such as administering medication, assisting with personal hygiene, and preparing meals according to dietary needs. Strong communication skills ensure effective interaction with patients, family members, and healthcare professionals. Previous roles demonstrate significant positive impact on client's quality of life through provision of empathetic and professional care services.
Overview
7
7
years of professional experience
Work History
Community Aged Care Worker
Carinity Home Care
01.2024 - Current
- Performed light housekeeping duties, including laundry, vacuuming and meal preparation.
- Maintained clean and well-organized environment for client happiness and safety.
- Observed and documented changes in the physical and mental condition of clients.
- Followed safe lifting and transferring techniques to transport residents.
- Transported patients safely to social activities and doctors appointments.
- Supported bathing, dressing and personal care needs.
- Assisted in the preparation of meals for clients according to individual dietary requirements.
- Administered medication to patients according to strict schedules.
- Conducted regular home visits to monitor client health and wellbeing.
- Provided emotional support and comfort to clients during difficult times.
village administrator
Keyton
07.2022 - 12.2023
- Manages financial aspects, including budgeting, expenses, and financial reporting
- Coordinates resident services and amenities, ensuring they meet the needs of the community
- Handles resident inquiries, issues, and conflicts, striving to maintain a positive living environment
- Collaborates with external entities such as regulatory bodies, local authorities, and vendors for various village needs
- Oversees property maintenance and improvements to ensure a comfortable and safe environment for residents
Disability support worker
Co-ordinated support services
01.2022 - 07.2022
- Self managed support work
- Time management
- Night shift work
- Communication
- Disability support
- Team work
- People skills
- Self discipline
- While working at this company it taught me self-discipline and how to deal with troubling behaviours
- Working as a support worker taught me how to handle myself in situations where I had to manage people and calm them down
- While in this role I worked day and night shifts, which led to doing many different roles
- I helped people do their day-to-day activities and also helped with their personal activities
Sales Assistant
Forty Winks Bundaberg Qld
12.2019 - 01.2022
- Sales
- Stock control
- Money handling and banking
- Customer complaints and services
- General house keeping
- Account payable and receivable experience
- Advanced experience in POS system
- Complete orders and product deliveries to meet customer timetables
- Sales transactions
- During my time with the company, I undertook the sales role as well as the store manager and various other roles within the company
- Some responsibilities that were given to me were banking, store opening and closing, handling of keys and codes as well as product ordering and control
- The achievements I made along the way helped with charter building and handling of stressful situations
Kitchen hand
Rosedale Hotel Qld
07.2018 - 12.2019
- Following proper handling and sanitation procedures with food safety
- Maintained clean, tidy wok spaces to maximize productivity
- Restock supplies and prepared additional ingredients
- Trained other team mates in the area of work
- Plated meals and beverages
- While working here we did various catering events, such as wedding and functions
- Working in fast paced situations helped me to learn the importance of work ethic and time management
- Working here helped me to learn to work as a team and to deal with customer demands and needs
Education
Nursing
TAFE Queensland
QLD07-2025
HIGH SCHOOL DIPLOMA -
ROSEDALE STATE SCHOOL
Skills
- Time management
- Task management
- Incident reporting
- Attention to detail
- Communication skills
- Decision-making
- Leadership
- Teamwork
- Adaptability
- Professionalism
- Ethics
- Learning
- Self-challenging
- Personal hygiene support
- Direct patient care
References
- Anissa Bourne, Keyton Manager, 0423 519 899
- Donna Cocking, Co-worker, 0439 732 020
Timeline
Community Aged Care Worker
Carinity Home Care
01.2024 - Current
village administrator
Keyton
07.2022 - 12.2023
Disability support worker
Co-ordinated support services
01.2022 - 07.2022
Sales Assistant
Forty Winks Bundaberg Qld
12.2019 - 01.2022
Kitchen hand
Rosedale Hotel Qld
07.2018 - 12.2019
Nursing
TAFE Queensland
HIGH SCHOOL DIPLOMA -
ROSEDALE STATE SCHOOL
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