Summary
Work History
Education
Skills
References
Timeline
Generic

Heather Currant

George Town,Tasmania

Summary

Highly organised and detail-orientated Manager bringing over 20 years experience in the Aged Sector, with 7 years of leadership. Offering a proven aptitude for proactive issue resolution and enforcement of safe practices among personnel.

Work History

Casual Clinical Education Business Partner

Southern Cross Care Tasmania
2023 - 2023
  • Deliver clinical education
  • Mentor staff
  • Record keeping
  • Mentor new Care Manager

Deputy Executive Manager Residential North

Southern Cross Care Tasmania
  • Manage and oversee 4 sites across North of Tasmania
  • Ensure sites maintained regulatory compliance
  • Ensure sites maintained budgets
  • Chair statewide Leisure & Lifestyle meetings
  • Manage statewide Continence contract
  • Mange statewide education requirements for Continence Management
  • Investigate and report SIRS
  • Manage COVID-19 outbreaks

General Manager Care Services

Southern Cross Care Tasmania
  • Mentor and assist Facility Mangers across 9 sites
  • Assist with managing COVID-19 outbreaks
  • Manage statewide Continence contract
  • Mange statewide education requirements for Continence Management
  • Assist sites to maintain regulatory requirements
  • Chair statewide Leisure & Lifestyle meetings
  • Investigate and report SIRS

Facility Manager

Southern Cross Care Tasmania - Ainslie Low Head
  • Managing 68 bed facility
  • Leading a team of 80
  • Responsible for monitoring incident/accident reports
  • Responsible for ensuring all mandatory education is completed within deadlines
  • Regularly updating Medicare
  • Engaging with local hospitals, social worker and GPs regarding bed vacancies and promoting facility as preferred option
  • Meeting with potential residents and representatives and conduct tours of the facility
  • Liaising with Customer Liaison to prepare resident agreements
  • Manage resident/representative feedback
  • Record keeping of all registers including Continuous Improvement
  • Maintain facility budget

Clinical Care Coordinator

Southern Cross Care – Ainslie, Low Head
  • Liaise with FM on a daily basis to ensure regulatory compliance
  • Ensure delivery of clinical care is appropriate to each resident on a daily basis
  • Provide clinical support to staff
  • Confirm all care plans are current and have been reviewed as SCC policy
  • Complete incident forms and ensure care plans have been updated as required
  • Ensure ROD calendar is up to date, audit each month to ensure compliance
  • Provide clinical guidance to students & complete relevant paperwork
  • Liaise with general practitioners and other health professionals regarding treatments and medications
  • Complete referrals as required
  • Complete resident assessments and care planning process, documentation and evaluating of care outcomes
  • Resident advocacy, case management and referrals
  • Support carers with direct resident care
  • Support and liaise with allied health professionals and engage in formal handover
  • Ensure compliance with manual handling and Occupational Health and Safety policies (including infection control)
  • Complete all audits as SCC schedule & act on any issues highlighted
  • Maintain data bases for auditing purposes, including infection control, falls, aggressive behaviours & medication incidents
  • Liaise with ACFI RN re ACFI submissions/documentation
  • Involved in ACFI tabletops
  • Roster staff for mandatory training & ensure compliance
  • Provide education to staff via ‘tool box’ meetings
  • Source & schedule education as required for staff
  • Schedule staff appraisals
  • Provide orientation to new staff & students
  • Quality & Risk committee member
  • Attend monthly staff meetings
  • Document minutes from staff meetings
  • Meet with perspective new residents & families
  • Resident, family and staff mediation, crisis counselling and death, dying and grief support
  • Autumn Care Implementation Officer
  • Obtain quotes for equipment as required
  • Stock control & ordering of medical supplies

Enrolled Nurse/ Care Coordinator

Southern Cross Care - Ainslie, Low Head
  • Provide direct and indirect care to allocated resident in accordance with their care plans
  • Medication administration and monitoring
  • Vital/baseline observations
  • Wound notification, management and documentation
  • Perform ECG’s
  • Admitting a resident to the facility
  • Falls risk assessment
  • Pressure ulcer risk assessment
  • Blood glucose monitoring
  • Effective hand washing skills
  • Oxygen therapy delivery
  • Chest pain management
  • Diabetes management
  • Resident advocacy, case management and referrals
  • Support carers with direct resident care
  • Support and liaise with allied health professionals (i.e
  • Occupational Therapist, Diversional Therapist, Massage Therapist, Physiotherapist) and engage in formal handover
  • Organise and delegate resident care and related activities to other staff
  • Contribute to assessment and care planning process, documentation and evaluating of care outcomes
  • Liaise with general practitioners and other health professionals regarding treatments and medications
  • Quality and risk control committee member
  • Complete audits, internal/external
  • Stock ordering medical supplies
  • ACFI documentation
  • Submit ACFI online
  • Orientation of new staff
  • Patient evaluation
  • Ensure compliance with manual handling and Occupational Health and Safety laws (including infection control) and other workplace policies
  • Resident, family and staff mediation, crisis counselling and death, dying and grief support
  • Continuous Improvement planning, including auditing of other facilities
  • Time management and task allocation

Extended Carer Assistant

Southern Cross Care Tasmania
2002 - 2008
  • All aspects of direct resident care including personal hygiene, elimination, mobility and nutrition
  • Monitoring of resident condition changes
  • Documentation of behaviour, bowel and fluid charts
  • Progress notes when required
  • Close liaison and communication with nursing staff and family members
  • Occupational Health & Safety committee member. Including audits, reviewing and revising policy

Education

Bachelor of Nursing -

12.2015

Certificate 1V Health (Nursing) -

12.2008

CHC40102 Certificate IV in Aged Care Work -

12.2006

CHC 30102 Certificate III in Aged Care Work -

12.2005

BSA40197 Certificate IV in Business (Office Administration) -

12.2002

Skills

  • Highly organised
  • Staff Management
  • Problem solving
  • Active listening

References

  • Rebecca Eiszele, General Manager Quality & Compliance, Southern Cross Care Tasmania, 0428 391 205
  • Julie Sutton, Facility Manger, Calvary Riverside Views, 0458 581 106

Timeline

Casual Clinical Education Business Partner

Southern Cross Care Tasmania
2023 - 2023

Deputy Executive Manager Residential North

Southern Cross Care Tasmania

General Manager Care Services

Southern Cross Care Tasmania

Facility Manager

Southern Cross Care Tasmania - Ainslie Low Head

Clinical Care Coordinator

Southern Cross Care – Ainslie, Low Head

Enrolled Nurse/ Care Coordinator

Southern Cross Care - Ainslie, Low Head

Extended Carer Assistant

Southern Cross Care Tasmania
2002 - 2008

Bachelor of Nursing -

Certificate 1V Health (Nursing) -

CHC40102 Certificate IV in Aged Care Work -

CHC 30102 Certificate III in Aged Care Work -

BSA40197 Certificate IV in Business (Office Administration) -

Heather Currant