Highly organised and detail-orientated Manager bringing over 20 years experience in the Aged Sector, with 7 years of leadership. Offering a proven aptitude for proactive issue resolution and enforcement of safe practices among personnel.
Work History
Casual Clinical Education Business Partner
Southern Cross Care Tasmania
2023 - 2023
Deliver clinical education
Mentor staff
Record keeping
Mentor new Care Manager
Deputy Executive Manager Residential North
Southern Cross Care Tasmania
Manage and oversee 4 sites across North of Tasmania
Ensure sites maintained regulatory compliance
Ensure sites maintained budgets
Chair statewide Leisure & Lifestyle meetings
Manage statewide Continence contract
Mange statewide education requirements for Continence Management
Investigate and report SIRS
Manage COVID-19 outbreaks
General Manager Care Services
Southern Cross Care Tasmania
Mentor and assist Facility Mangers across 9 sites
Assist with managing COVID-19 outbreaks
Manage statewide Continence contract
Mange statewide education requirements for Continence Management
Assist sites to maintain regulatory requirements
Chair statewide Leisure & Lifestyle meetings
Investigate and report SIRS
Facility Manager
Southern Cross Care Tasmania - Ainslie Low Head
Managing 68 bed facility
Leading a team of 80
Responsible for monitoring incident/accident reports
Responsible for ensuring all mandatory education is completed within deadlines
Regularly updating Medicare
Engaging with local hospitals, social worker and GPs regarding bed vacancies and promoting facility as preferred option
Meeting with potential residents and representatives and conduct tours of the facility
Liaising with Customer Liaison to prepare resident agreements
Manage resident/representative feedback
Record keeping of all registers including Continuous Improvement
Maintain facility budget
Clinical Care Coordinator
Southern Cross Care – Ainslie, Low Head
Liaise with FM on a daily basis to ensure regulatory compliance
Ensure delivery of clinical care is appropriate to each resident on a daily basis
Provide clinical support to staff
Confirm all care plans are current and have been reviewed as SCC policy
Complete incident forms and ensure care plans have been updated as required
Ensure ROD calendar is up to date, audit each month to ensure compliance
Provide clinical guidance to students & complete relevant paperwork
Liaise with general practitioners and other health professionals regarding treatments and medications
Complete referrals as required
Complete resident assessments and care planning process, documentation and evaluating of care outcomes
Resident advocacy, case management and referrals
Support carers with direct resident care
Support and liaise with allied health professionals and engage in formal handover
Ensure compliance with manual handling and Occupational Health and Safety policies (including infection control)
Complete all audits as SCC schedule & act on any issues highlighted
Maintain data bases for auditing purposes, including infection control, falls, aggressive behaviours & medication incidents
Liaise with ACFI RN re ACFI submissions/documentation
Involved in ACFI tabletops
Roster staff for mandatory training & ensure compliance
Provide education to staff via ‘tool box’ meetings
Source & schedule education as required for staff
Schedule staff appraisals
Provide orientation to new staff & students
Quality & Risk committee member
Attend monthly staff meetings
Document minutes from staff meetings
Meet with perspective new residents & families
Resident, family and staff mediation, crisis counselling and death, dying and grief support
Autumn Care Implementation Officer
Obtain quotes for equipment as required
Stock control & ordering of medical supplies
Enrolled Nurse/ Care Coordinator
Southern Cross Care - Ainslie, Low Head
Provide direct and indirect care to allocated resident in accordance with their care plans
Medication administration and monitoring
Vital/baseline observations
Wound notification, management and documentation
Perform ECG’s
Admitting a resident to the facility
Falls risk assessment
Pressure ulcer risk assessment
Blood glucose monitoring
Effective hand washing skills
Oxygen therapy delivery
Chest pain management
Diabetes management
Resident advocacy, case management and referrals
Support carers with direct resident care
Support and liaise with allied health professionals (i.e
Occupational Therapist, Diversional Therapist, Massage Therapist, Physiotherapist) and engage in formal handover
Organise and delegate resident care and related activities to other staff
Contribute to assessment and care planning process, documentation and evaluating of care outcomes
Liaise with general practitioners and other health professionals regarding treatments and medications
Quality and risk control committee member
Complete audits, internal/external
Stock ordering medical supplies
ACFI documentation
Submit ACFI online
Orientation of new staff
Patient evaluation
Ensure compliance with manual handling and Occupational Health and Safety laws (including infection control) and other workplace policies
Resident, family and staff mediation, crisis counselling and death, dying and grief support
Continuous Improvement planning, including auditing of other facilities
Time management and task allocation
Extended Carer Assistant
Southern Cross Care Tasmania
2002 - 2008
All aspects of direct resident care including personal hygiene, elimination, mobility and nutrition
Monitoring of resident condition changes
Documentation of behaviour, bowel and fluid charts
Progress notes when required
Close liaison and communication with nursing staff and family members
Occupational Health & Safety committee member. Including audits, reviewing and revising policy
Education
Bachelor of Nursing -
12.2015
Certificate 1V Health (Nursing) -
12.2008
CHC40102 Certificate IV in Aged Care Work -
12.2006
CHC 30102 Certificate III in Aged Care Work -
12.2005
BSA40197 Certificate IV in Business (Office Administration) -
12.2002
Skills
Highly organised
Staff Management
Problem solving
Active listening
References
Rebecca Eiszele, General Manager Quality & Compliance, Southern Cross Care Tasmania, 0428 391 205