Heather Garred
Candidate ID: 4523034 ● Logan Village,QLD
Summary
I am a passionate and enthusiastic 40 year old who is very eager to rejoin the workforce with a familiar company, with Woolworths being my first emplyer. Having raised two remarkable young individuals, I aim to demonstrate my multifaceted capabilities beyond 'being a Mum'. I am excited to embrace new challenges that foster growth outside of my comfort zone in the work field.
Overview
16
16
years of professional experience
Work History
Factory Hand/Machinist
Fagalio Custom Seating
06.2016 - 03.2017
- Carefully packaged finished products and prepared for shipment.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Worked with others and individually with numerous projects
Cleaner & Co-Owner
Frontier Cleaning
03.2013 - 04.2014
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Handled equipment, chemicals and materials properly and with caution.
- Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Receptionist and Travel Consultant
Brisbane Backpackers Resort
11.2003 - 10.2004
- Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
- Collected, sorted, distributed and sent mail and packages.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Corresponded with clients through email, telephone or postal mail.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Cuatomer Service Team Member
Woolworths
05.2001 - 08.2003
- Maintained excellent attendance record, consistently arriving to work on time.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Skills
- Works well independently and in a team
- Aims for high levels of Customer Satisfaction
- Follows instructions accurately and efficiently
- Finds satisfaction in high productivity
- Highly responsible
- Encourages Teambuilding
- Excellent work ethic
- Multitasking abilities
- Adaptability
Timeline
Factory Hand/Machinist
Fagalio Custom Seating
06.2016 - 03.2017
Cleaner & Co-Owner
Frontier Cleaning
03.2013 - 04.2014
Receptionist and Travel Consultant
Brisbane Backpackers Resort
11.2003 - 10.2004
Cuatomer Service Team Member
Woolworths
05.2001 - 08.2003