Summary
Overview
Work History
Education
Skills
Certification
Professional References
Timeline
Generic

Heather Golding

Summary

Experienced in fostering positive growth and resilience in young individuals, a passionate youth advocate dedicated to supporting the emotional, social, and educational development of clients. Strong focus on teamwork, flexibility, and achieving impactful results. Brings a reliable and adaptable approach to conflict resolution, mentoring, and positive engagement. Ability to support youth with empathy and understanding allows for effective navigation of challenges they face and empowerment for them to thrive.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Therapuetic Youth Worker

Uniting Communities
03.2024 - Current
  • Established trusting relationships with young people through empathetic listening and genuine interest in their lives.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Providing individualized support for at-risk youth, resulting in increased self-esteem, Independent living skills, and positive behaviour changes.
  • Contributed to development of individualized plans to support youth goal achievement.
  • Advocated for the unique needs of each young person by partnering with school personnel or other service providers when appropriate.

Youth Support Worker

Centacare
03.2023 - Current


  • Managed crisis interventions when required by assessing risks while collaborating closely with multidisciplinary teams.
  • Supported the development of essential life skills including financial literacy, time management, decision-making capabilities.
  • Case noting
  • Liaising with Social workers from different departments to collaborate on support plans for each client
  • Transporting clients to appointments, grocery shopping and helping to teach independent life skills
  • Helping clients to access services such as housing, education services, parenting services and mental health support services

Childcare Centre Cook

Stepping Stones Child Care Centre
05.2018 - 06.2024
  • Menu planning and cooking meals for 100+ children of all backgrounds and nutritional needs 3 times every day


  • Temperature records, invoice purchases, maintaining cleaning records, annual council audit)
  • Liaising with centre director on budgeting & allergy coordinator
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Adhering to rosters and timelines set for meal service
  • Complying with HACCAP regulations

Relief Educator

Para Hills Stepping Stone Child Care Centre
12.2021 - 05.2024
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
  • Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Engaged with children on individual basis to build positive relationships and promote learning.

School Support Officer

Paralowie Primary School
07.2023 - 03.2024
  • One on one support with children affected by trauma who have trouble staying focused in class
  • Provided support to teachers for the effective implementation of lesson plans and classroom management strategies.
  • Supported special education programs, collaborating closely with educators to provide tailored assistance to individual students.
  • Promoted inclusivity by working with diverse groups of students from various backgrounds throughout the academic year.

Childcare Centre Cook

Craigmore Road ELC
06.2016 - 05.2018
  • Menu planning and cooking meals for 90+ children of all backgrounds and nutritional needs 3 times every day
  • Weekly ordering from a range of suppliers, stock control
  • Complying with HACCAP regulations
  • Maintaining ledgers (ie
  • Temperature records, invoice purchases, maintaining cleaning records, annual council audit)
  • Liaising with centre director on budgeting
  • Liaising with allergy coordinator
  • Preparing kitchen and work space ready for service
  • Adhering to rosters and timelines set for meal service

Second Chef

Wheatseaf Hotel
11.2013 - 04.2014
  • Staff training & supervision
  • Function work
  • Ordering and menu planning
  • Weekly food orders from a range of suppliers
  • Assisting head chef
  • Coordinating with restaurant management team on supply ordering, budget and kitchen efficiently, and staffing
  • A la carte cooking
  • Preparing kitchen and work space ready for service
  • Adhering to rosters and timelines set for meal service

Second Chef

Williamstown Hotel
01.2011 - 11.2013
  • Staff training & supervision
  • Function work
  • Ordering and menu planning
  • Weekly food orders from a range of suppliers
  • Assisting head chef
  • Coordinating with restaurant management team on supply ordering, budget and kitchen efficiently, and staffing
  • A la carte cooking
  • Preparing kitchen and work space ready for service
  • Adhering to rosters and timelines set for meal service

Education

Certificate IV - Child, Youth & Family Intervention

Bradford Institute of Advanced Education
11-2023

Certificate III in Early Childhood Education and Care -

Australian Institute of Technology Transfer
01.2021

Certificate III in Commercial Cookery -

TAFE SA
01.2003

South Australian Certificate of Education -

Salisbury East High School
01.1997

Skills

  • Effective Time Management
  • Behaviour modelling
  • Youth advocacy
  • Maintaining client records
  • Report preparation
  • Client advocacy
  • Implementing client care plans
  • Empathetic Guidance
  • Dispute Mediation
  • Social skill development

Certification

  • DCSI – Working with Children Clearance, current
  • Child Safe Environments, 02/01/20
  • RAN-EC, current
  • Safe Food Handling Certificate, current
  • Therapeutic Crisis Intervention
  • Trauma Informed Care ( 3 Pillars Training)

Professional References


  • Fatima Krivdik: Social Worker Centacare, 0402826540
  • Rebecca Clarke: Social Worker DCP, 0488230186
  • Rebecca May; Inclusion Support Manager 0411095717

Timeline

Therapuetic Youth Worker

Uniting Communities
03.2024 - Current

School Support Officer

Paralowie Primary School
07.2023 - 03.2024

Youth Support Worker

Centacare
03.2023 - Current

Relief Educator

Para Hills Stepping Stone Child Care Centre
12.2021 - 05.2024

Childcare Centre Cook

Stepping Stones Child Care Centre
05.2018 - 06.2024

Childcare Centre Cook

Craigmore Road ELC
06.2016 - 05.2018

Second Chef

Wheatseaf Hotel
11.2013 - 04.2014

Second Chef

Williamstown Hotel
01.2011 - 11.2013

Certificate III in Early Childhood Education and Care -

Australian Institute of Technology Transfer

Certificate III in Commercial Cookery -

TAFE SA

Certificate IV - Child, Youth & Family Intervention

Bradford Institute of Advanced Education

South Australian Certificate of Education -

Salisbury East High School
Heather Golding