Heather Grimwood
Busselton,WA
Summary
Dynamic Office Manager with a proven track record at Capel Crane Hire Pty Ltd, excelling in office administration and customer service. Expert in payroll processing and account reconciliation, I enhanced productivity through streamlined procedures while fostering strong vendor relationships. Committed to maintaining confidentiality and delivering exceptional results in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Office Manager
Capel Crane Hire Pty Ltd
07.2018 - 09.2025
- Assisted in daily office operations, ensuring smooth workflow and maintaining a professional environment.
- Maintained organized filing systems, enabling quick access to important documents and information.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Completed weekly payroll for 55 employees.
- Developed office procedures to enhance productivity and streamline administrative tasks.
Operations Manager
Craven Foods Pty Ltd
10.2014 - 06.2018
- Collaborated with senior leadership on budget planning, ensuring alignment with organizational goals.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Produced a weekly payroll for 35 employees
Education
No Degree - BAS Agent Registration
Australian College
Queensland 08-2013
No Degree - Cert IV in Accounting And Bookkeeping
Australian College
Queensland02-2012
MBA -
Curtin University
Perth, WA08-2008
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Payroll processing
- Account reconciliation
- Attention to detail
- Problem-solving abilities
- Business administration
Timeline
Office Manager
Capel Crane Hire Pty Ltd
07.2018 - 09.2025
Operations Manager
Craven Foods Pty Ltd
10.2014 - 06.2018
No Degree - BAS Agent Registration
Australian College
No Degree - Cert IV in Accounting And Bookkeeping
Australian College
MBA -
Curtin University
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