Summary
Overview
Work History
Education
Skills
Additional Information
Timeline

Heather Huang

Summary

Enthusiastic business development specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of digital marketing and cold calling and training in business development. Motivated to learn, grow and excel in internet industry..

Overview

4
4
years of post-secondary education
8
8
years of professional experience

Work History

Business Development Manager

Hungry Panda
2020.05 - 2021.03
  • Expanded and managed local market customer groups, including Eastwood, Burwood, Chatswood, Rhodes, MQ.
  • Regional manager of Chatswood, created plans and communicated deadlines to ensure projects were completed on time.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Handled 50+ calls per day to address customer inquiries and concerns.
  • Developed and maintained courteous and effective working relationships.

Shop Manager

Sydney Hidaka Asian Supermarket
2017.11 - 2020.03
  • Lead the team on the sales floor during daily store activities to optimize team member productivity;.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.

Team Leader

Entrepreneurship Plan
2019.10 - 2019.12
  • Developed a more in-depth understanding of the model; finished cost segregation drawing with Excel; resolved various problems in entrepreneurship and successfully avoided the risk.
  • Mentored and guided team member to foster proper completion of assigned duties based on reliable data and management accounting mode.

Purchase Executive

Self Empolyed
2014.06 - 2019.02
  • Implemented daily online-shop promotion and develop marketing plans to achieve sales target.
  • Connected products from 5 countries to conduct marketing and brand promotion; use Taobao group chat and Wechat to maintain old customers to increase the repurchase rate and to gain new orders.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Team Leader

Nanjing Post
2018.06 - 2018.08
  • Planned, managed and directed daily board operations to promote “Cloud Flash Pay” and “Unionpay Wallet”.
  • Partnered with team members to identify and capitalize on sales trends and brand initiatives.
  • Provided constructive criticism regarding quality assurance on collections team phone calls.

Education

Master of Professional Accounting -

University of New South Wales, Sydney, NSW
2019.12 - 2020.05

Bachelor of Marketing -

University of New South Wales, Sydney, NSW
2016.07 - 2018.07

Bachelor of Accounting (CIMA) -

Nanjing Forestry Univeristy
2014.09 - 2016.06
  • Received Jiangsu province talent scholarship to exchange to UNSW university
  • Graduated in Top 5% of Class

Skills

    Business relationship development

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Additional Information

  • Advanced skill in Excel (Vlookup/Pivot, Index and match, Charts)
  • Erhu (Level-10), Guzheng (Level 10), national dance and classic
  • Certificate of CIMA, Certificate of ITAT, Certificate of photoshop graphic design

Timeline

Business Development Manager - Hungry Panda
2020.05 - 2021.03
University of New South Wales - Master of Professional Accounting,
2019.12 - 2020.05
Team Leader - Entrepreneurship Plan
2019.10 - 2019.12
Team Leader - Nanjing Post
2018.06 - 2018.08
Shop Manager - Sydney Hidaka Asian Supermarket
2017.11 - 2020.03
University of New South Wales - Bachelor of Marketing,
2016.07 - 2018.07
Nanjing Forestry Univeristy - Bachelor of Accounting (CIMA),
2014.09 - 2016.06
Purchase Executive - Self Empolyed
2014.06 - 2019.02
Heather Huang