Summary
Overview
Work History
Education
Skills
Additional Information
Timeline

Heather Huang

Summary

Enthusiastic business development specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of digital marketing and cold calling and training in business development. Motivated to learn, grow and excel in internet industry..

Overview

4
4
years of post-secondary education
8
8
years of professional experience

Work History

Business Development Manager

Hungry Panda
05.2020 - 03.2021
  • Expanded and managed local market customer groups, including Eastwood, Burwood, Chatswood, Rhodes, MQ.
  • Regional manager of Chatswood, created plans and communicated deadlines to ensure projects were completed on time.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Handled 50+ calls per day to address customer inquiries and concerns.
  • Developed and maintained courteous and effective working relationships.

Shop Manager

Sydney Hidaka Asian Supermarket
11.2017 - 03.2020
  • Lead the team on the sales floor during daily store activities to optimize team member productivity;.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.

Team Leader

Entrepreneurship Plan
10.2019 - 12.2019
  • Developed a more in-depth understanding of the model; finished cost segregation drawing with Excel; resolved various problems in entrepreneurship and successfully avoided the risk.
  • Mentored and guided team member to foster proper completion of assigned duties based on reliable data and management accounting mode.

Purchase Executive

Self Empolyed
06.2014 - 02.2019
  • Implemented daily online-shop promotion and develop marketing plans to achieve sales target.
  • Connected products from 5 countries to conduct marketing and brand promotion; use Taobao group chat and Wechat to maintain old customers to increase the repurchase rate and to gain new orders.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Team Leader

Nanjing Post
06.2018 - 08.2018
  • Planned, managed and directed daily board operations to promote “Cloud Flash Pay” and “Unionpay Wallet”.
  • Partnered with team members to identify and capitalize on sales trends and brand initiatives.
  • Provided constructive criticism regarding quality assurance on collections team phone calls.

Education

Master of Professional Accounting -

University of New South Wales, Sydney, NSW
12.2019 - 05.2020

Bachelor of Marketing -

University of New South Wales, Sydney, NSW
07.2016 - 07.2018

Bachelor of Accounting (CIMA) -

Nanjing Forestry Univeristy
09.2014 - 06.2016
  • Received Jiangsu province talent scholarship to exchange to UNSW university
  • Graduated in Top 5% of Class

Skills

    Business relationship development

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Additional Information

  • Advanced skill in Excel (Vlookup/Pivot, Index and match, Charts)
  • Erhu (Level-10), Guzheng (Level 10), national dance and classic
  • Certificate of CIMA, Certificate of ITAT, Certificate of photoshop graphic design

Timeline

Business Development Manager - Hungry Panda
05.2020 - 03.2021
University of New South Wales - Master of Professional Accounting,
12.2019 - 05.2020
Team Leader - Entrepreneurship Plan
10.2019 - 12.2019
Team Leader - Nanjing Post
06.2018 - 08.2018
Shop Manager - Sydney Hidaka Asian Supermarket
11.2017 - 03.2020
University of New South Wales - Bachelor of Marketing,
07.2016 - 07.2018
Nanjing Forestry Univeristy - Bachelor of Accounting (CIMA),
09.2014 - 06.2016
Purchase Executive - Self Empolyed
06.2014 - 02.2019

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Heather Huang