Heather Mitchell
Boya
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Receptionist Administrator
Barminco
08.2022 - 12.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team departments
- Assist Accounting department - By completing BTA each month, receipting in invoices on SAP and forwarding on for payments
- PPE/Stationary/Kitchen Ordering
- Help assist Facility Manager where needed
- Book flights and Accomodation for Executives/Employees where site admin were unable too.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Front Office Manager
Dental O So Gentle
06.2017 - 08.2022
- Daily accounting
- Platinum trained
- Collaborate with and direct internal departments
- Data entry across multiple mediums
- Use of Microsoft office suite
- Opening and closing of Practice
- Client bookings
- Day to Day Employee management
- Manage training requirements
- Maintain confidential patient records
Office Coordinator
Apollo Dental
03.2015 - 04.2017
- Daily banking and accounts
- Use of Microsoft office suit
- Client bookings
- Client problem solver
Manager
Video Ezy
04.2013 - 02.2015
- Opening/ Closing of store
- Delegating daily operations
- Daily Accounting
- Inventory control and stock takes
- Microsoft office suite
- Customer service
- Prioritizing discrepancies and daily issues
Administration/Receptionist
Award Signs
05.2008 - 01.2013
- Staff wages
- Invoicing MYOB
- Record keeping
- Microsoft office suite
- First point of contact for mining clients
- Customer and contractor liaison
Education
Certificate 3 -
Dental Assistance
01.2012
Certificate of Secondary Education -
Kalamunda Senior High School
01.2006
Skills
- Hard Working Individual
- Target Driven
- Ability to Prioritize
- Excellent Communication Skills
Professionalattributes
- A high standard of professionalism in my work
- The ability to remain calm and objective in all situations
- The ability to quickly identify and resolve client problems
- Able to work autonomously and in a team environment
- A great sense of humour and the willingness to be part of a team
Timeline
Receptionist Administrator
Barminco
08.2022 - 12.2024
Front Office Manager
Dental O So Gentle
06.2017 - 08.2022
Office Coordinator
Apollo Dental
03.2015 - 04.2017
Manager
Video Ezy
04.2013 - 02.2015
Administration/Receptionist
Award Signs
05.2008 - 01.2013
Certificate of Secondary Education -
Kalamunda Senior High School
Certificate 3 -
Dental Assistance
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