Heather Mwaramba
Clayton South,VICVictoria
Summary
Occupational Therapist with community-based experience providing assessment, intervention and capacity-building services within the NDIS across paediatric and adult populations. Committed to thoughtful, client-centred practice and ongoing professional development, with an interest in working across a diverse caseload within a collaborative team.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Occupational Therapist
CareFinity Solutions
Narre Warren , Victoria
02.2025 - Current
- Provided occupational therapy services within a community-based NDIS setting, supporting paediatric and adult clients with neurological, physical, cognitive and psychosocial disabilities.
- Completed occupational therapy assessments including Functional Capacity Assessments, Vineland-3, WHODAS, PEDI-CAT and the Mechanical Assessment Tool.
- Performed assistive technology assessments and equipment trials, recommending appropriate mobility aids and daily living equipment to enhance client independence.
- Developed client-centred intervention plans and implemented capacity-building strategies to support functional independence and achievement of client goals.
- Monitored client progress, reviewed intervention outcomes and adjusted recommendations in response to changing needs.
- Coordinated community caseload, collaborating with clients, families, support coordinators, and multidisciplinary stakeholders to ensure holistic service delivery.
- Developed knowledge of the NDIS framework by applying NDIS legislation and guidelines to clinical reasoning, documentation and assistive technology recommendations under supervision.
- Completed home visits, functional assessments and minor home modification recommendations where appropriate.
- Provided education to clients, families, and support networks on equipment use and therapeutic strategies, fostering greater participation and safety in daily activities.
Support Worker
Better Lifestyle for You
Melbourne, Victoria
05.2022 - Current
- Provided individualised support to paediatric and adult participants with intellectual disability, autism spectrum disorder and complex support needs within community settings.
- Supported participants with activities of daily living, including personal care, meal preparation, household tasks and community access to promote independence and wellbeing.
- Implemented behaviour support strategies per Behaviour Support Plans (BSPs) and allied health recommendations, effectively using de-escalation techniques to manage behaviours of concern.
- Delivered capacity-building interventions under the guidance of occupational therapists, supporting participants to develop functional skills including safe community access and road-crossing skills.
- Facilitated community participation by coordinating appointments, day programs, recreational activities, and social outings to enhance participant engagement and social inclusion.
- Monitored changes in participant presentation and escalated concerns to managers and multidisciplinary team, ensuring participant safety and continuity of care.
- Maintained accurate documentation, progress notes and incident reporting in accordance with organisational policies.
- Demonstrated strong problem-solving, communication and time management skills while working independently in community settings.
Team Member
Nando's
Clayton, Victoria
01.2021 - 06.2025
- Delivered high-quality customer service in a fast-paced hospitality environment while maintaining professionalism under pressure.
- Collaborated effectively with team members to ensure smooth service during peak trading periods.
- Communicated professionally with customers and colleagues to resolve concerns and maintain positive customer experiences.
- Operated all restaurant stations, showcasing adaptability and efficiency in learning new processes.
- Ensured compliance with food safety, hygiene, and workplace health and safety standards.
- Balanced competing priorities while maintaining accuracy and attention to detail.
- Demonstrated reliability through consistent punctuality, attendance and a strong work ethic.
Education
Bachelor of Occupational Therapy (Honours) -
Monash University
Clayton, VIC12-2024
Skills
Community-Based Occupational Therapy
- NDIS Practice
- Assistive Technology Assessment & Prescription
- Functional Assessment
- Standardised Assessments
- Clinical Reasoning
- Intervention Planning & Review
- Goal Setting
- Capacity Building
Caseload Coordination
- Client-Centred Practice
- Home & Community Assessments
- Clinical Documentation & Report Writing
- Report writing
- Stakeholder Engagement
- Professional
- Clinical
Certification
- AHPRA Registeration
- Professional Indemnity and Public Liability Insurance
- CPR and First Aid Certificate
- National Police Check
- Working With Children Check
- NDIS Worker Screening Check
- Driver's Licence
Timeline
Occupational Therapist
CareFinity Solutions
02.2025 - Current
Support Worker
Better Lifestyle for You
05.2022 - Current
Team Member
Nando's
01.2021 - 06.2025
Bachelor of Occupational Therapy (Honours) -
Monash University