Heather Sturgess
Algester
Summary
I am a high school student in grade 10, currently completing a Cert II in manufacturing and working towards a high ATAR. I believe I would be a valuable team member as I listen and take instructions well. I am a hard worker, when given a task I always ensure to do it in a timely manner and I like to do it with precision. I am great at customer service and I interact really well with the customers and my fellow employees. If given the opportunity to be employed at your workplace, I believe I would prove myself to be a valuable asset to your team.
Overview
2026
2026
years of professional experience
Work History
Assistant
Panelfab Qld
- I do not work here full time, i only work there time to time to help the Executive Assistant to the Managing Director of Panelfab.
- I have experience in Matching delivery dockets, purchase orders, and invoices
- I have experience in filing
- Computer work - often on excel
Crew Member
McDonald's
06.2024 - 07.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Stretton State College
Brisbane, QLD11-2027
Skills
- Customer service
- Teamwork and collaboration
- Safety awareness
- Data entry
- File and record keeping
- Multitasking
- Organizational skills
- Cleaning and sanitizing
- Problem solving
- Cash handling '
- Clerical work
Timeline
Crew Member
McDonald's
06.2024 - 07.2025
Assistant
Panelfab Qld
Stretton State College
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