- Gardening
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Avid Reader
- Cooking
- I enjoy helping others and giving back to the community
- Watching Movies and TV Shows
- Outdoor Recreation
Heather Whitby
Summary
Dynamic professional with a proven track record at BANKWEST, excelling in customer service and problem-solving. Recognized for enhancing team productivity and fostering a positive work environment. Adept at building strong relationships and resolving conflicts, ensuring high-quality service delivery while maintaining a detail-oriented approach. Passionate about continuous improvement and collaboration.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Finanacial Assist Co -Ordinator
BANKWEST
07.2006 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Ability to negotiate with people in crisis
Manager of Hairdressing Salon
Goshi Hair
09.2005 - 06.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Trade Certificate - Combined Hairdressing
Midland Technical College
Midland, WA11-1992
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Adaptable
- Empathetic
- Strong Negotiation Skills
- Capable in fast Paced environments
Certification
Combined HaridressingTrade Certificate
Real Estate Property Management
Microsoft office suite skills
Interests
Timeline
Finanacial Assist Co -Ordinator
BANKWEST
07.2006 - Current
Manager of Hairdressing Salon
Goshi Hair
09.2005 - 06.2007
Trade Certificate - Combined Hairdressing
Midland Technical College
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