Heather Zaralli
Renwick,NSW
Summary
Organised and experienced Office Administrator and Manager. High priority given to providing excellent customer service whilst creating a positive workplace culture.
Methodical and detailed orientated team player with strong work ethic.
Overview
43
43
years of professional experience
Work History
Studio Manager
Art One Pty Ltd
05.1995 - Current
- Coordinated daily office operations, including scheduling, staff management & customer service.
- Mac Operator
- Attend to phone and walk in enquiries
- Accounts & bookkeeping
- Collaborated with team members to complete larger jobs
- Maintained office supplies
Office Manager
National Mutual Insurance
09.1987 - 04.1995
- Reporting and management of accounts
- Created, maintained and updated filing systems
- Office inventory management
- Managed office operations while scheduling appointments for department managers
- Staff development
- Branch reporting and submissions
Bank Officer
State Bank of NSW
01.1982 - 09.1987
- Managed and opened various customer accounts
- Upheld stringent Bank standards
- Handled, processed and balanced large amount of currency
- Customer service on various levels
- General office duties
- Branch encoding and processing of banking instruments and balancing end of days transactions
Education
High School Diploma -
Colyton High School
St. Mary's, NSW12.1981
Skills
Extensive Customer Service
Database Administration
Workflow Planning
Senior Leadership Support
Team Building
Written Communication
Business Administration
Account Reconciliation
Love working on craft and DIY projects.
I have always enjoyed learning new skills in my spare time, such as knitting, mosaics, rug making and more recently repurposing used home items.
I find it enjoyable and relaxing with a sense of achievement when a project is completed.
Timeline
Studio Manager
Art One Pty Ltd
05.1995 - Current
Office Manager
National Mutual Insurance
09.1987 - 04.1995
Bank Officer
State Bank of NSW
01.1982 - 09.1987
High School Diploma -
Colyton High School
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