Heather Zhao
WOLLI CREEK,NSW
Summary
Detail-oriented and skilled Pastry Chef de Partie with a demonstrated ability to lead teams to culinary success. Seeking a challenging role where I can apply my passion for pastry, leadership acumen, and commitment to quality to exceed customer expectations and contribute to the continued growth and reputation of the establishment. Australian resident able to work without limitation.
Overview
8
8
years of professional experience
Work History
Pastry Chef De Partie
Ovolo Hotel
01.2022 - 10.2023
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Provided hands-on training to new hires, sharing technical skills and industry knowledge.
- Contributed to a positive work environment by maintaining a professional attitude under pressure.
- Worked closely with front-of-house staff to ensure seamless communication between kitchen and service teams.
- Collaborated with the culinary team to develop innovative dessert menus for special events.
- Streamlined pastry production process for increased efficiency and consistent quality.
- Reduced food waste by implementing proper storage techniques and ingredient rotation practices.
- Oversaw purchasing, storage, and use of kitchen supplies.
Baker/All Rounder
Leaf Café
10.2020 - 08.2022
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Cleaned and maintained kitchen equipment and oven.
- Processed customer orders and payment transactions.
Internship Trainee
Shangri-la Hotel (Sydney)
10.2021 - 12.2021
- Learned new materials, processes, and programs quickly.
- Shadowed senior team members to learn all related jobs and tasks.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Sales Associate
Cartier
12.2020 - 02.2021
Operation Manager
Teddy Bear Jewelry Collection (China)
06.2018 - 05.2020
Sales Associate
Gucci
10.2016 - 06.2018
Sales Associate
Bottega Veneta
06.2015 - 10.2016
Education
Cert IV in Patisserie
TAFE
Ryde, NSW05.2022
Professional Accounting
Macquarie University
Sydney, NSW05.2013
Skills
- Dessert Preparation
- Inventory Rotation
- Special dietary accommodations
- Recipe Development
- Food safety knowledge
- Sanitation Standards
- Training and mentoring
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working
English
Professional Working
Portfolio
Creating pieces
Timeline
Pastry Chef De Partie
Ovolo Hotel
01.2022 - 10.2023
Internship Trainee
Shangri-la Hotel (Sydney)
10.2021 - 12.2021
Sales Associate
Cartier
12.2020 - 02.2021
Baker/All Rounder
Leaf Café
10.2020 - 08.2022
Operation Manager
Teddy Bear Jewelry Collection (China)
06.2018 - 05.2020
Sales Associate
Gucci
10.2016 - 06.2018
Sales Associate
Bottega Veneta
06.2015 - 10.2016
Cert IV in Patisserie
TAFE
Professional Accounting
Macquarie University
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