Summary
Overview
Work History
Education
Skills
Accomplishments
Professional Attributes
References
Timeline
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Heather Louise McCrimmon

Rockingham,WA

Summary

Digital Media Officer and Photographer responsible for creating and publishing digital content on the Rockingham-Kwinana State Emergency Service social media pages. I am a versatile professional with history in content management and graphic design. Tech-savvy with a focus on employing current trends in digital marketing and dedicated to further my knowledge in all aspects of media, photo and video production.

Overview

14
14
years of professional experience

Work History

Digital Media Officer

Rockingham-Kwinana State Emergency Service
08.2023 - Current
  • Responsible for the management of Rockingham-Kwinana State Emergency Service social media pages (Facebook, Instagram, TikTok, Youtube), Creating content using skills in Photography, Photoshop, Video production, AI Picture/Video Generation.

Volunteer State Emergency Service

06.2022 - Current
  • Participating in Storm Damage recovery, Searching for missing persons, Providing support to local firefighters.

Senior Prison Officer

Western Australia Department of Justice
08.2017 - Current
  • Responsible for the Security and day to day Management of the Prison, Leading a team of Officers in the daily routine and responding to all incidents and emergencies as required, Acting in the role of Senior Officer since July 2015 before successfully being appointed to a permanent senior officer position in 2017, Managing Prisoners held in Observation under Drug Containment, Medical Observation and Suicide Risk regimes, Diffusing volatile situations and responding to medical emergencies calmly.
  • Evaluated staff performance, providing constructive feedback and recognizing outstanding contributions to the team''s overall success.
  • Collaborated with multidisciplinary teams to address inmate needs, such as mental health and substance abuse treatment.
  • Facilitated open communication between staff, inmates, and external agencies to foster an atmosphere of trust and transparency.

Principal Officer

Western Australia Department of Justice
02.2020 - 11.2022
  • Managing Staff performance, Writing local legislation and procedures, Conducting compliance testing, Organising and conducting staff training and training exercises.

Prison Officer

Western Australia Department of Justice
08.2010 - 09.2017
  • Custody and Containment, Rehabilitation and reparation, Care and wellbeing of Offenders incarcerated in the Prison system.
  • Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
  • Reduced recidivism rates through effective communication, conflict resolution, and counselling techniques.

Senior Officer Security

Western Australia Department of Justice
10.2016 - 10.2016
  • Managing the Security of the Prison, Organizing searching operations, Intelligence gathering, Organizing and enacting operations relating to Prevalence testing, breathe testing and drug swabbing of prisoners, Processing of substance samples, Searching Practice's, ensuring policies and secure practices are adhered to, Working as part of a team with the DDU Officer, Prosecutions Officer and Assistant Superintendent of Security.

Movements Officer

Western Australia Department of Justice
08.2015 - 09.2015
  • Communicating between Prisons, Organising Prisoner Movement across the state of WA, organising court (escorts to and/or Video link), Bails, Medical Escorts and appointments, Funeral Escorts, organising transport/pick-up of Prisoners being discharged.

Video Link Officer

Western Australia Department of Justice
07.2015 - 07.2015
  • Becoming familiar with court processes and sentencing, Gaining more experience with Warrants and scheduling video link times for hearings from courts in different locations, Learning how to operate the Video Link device efficiently.

Reception Officer

Western Australia Department of Justice
05.2014 - 07.2014
  • Managing the intake of New Offenders, Managing and sorting Prisoner property, Organising Prisoners and property being transferred to other facilities, Organising Discharges and Bails.

Education

Certificate in Make-up Artistry - Professional Make-up Application

Perth Make-Up Academy
03.2023

Senior First Aid -

First Aid Pro - First Aid Courses
02.2023

Photography

Venture Photography Workshops
2023

Mental Health First Aid -

DFES
10.2022

Certificate - Venomous Snake Handling And Relocation

Animal Ark - Wildlife Education And Training
12.2021

Certificate III Correctional Practice -

Department of Corrective Services
Western Australia
11.2010

Skills

  • Photo/Video Editing - Adobe Creative Suite
  • Effective Communication - Listening, Oral and Written
  • Creative and Innovative
  • Web Analytics
  • Time Management and Prioritising Tasks
  • Public and Media Relations
  • Social Media Campaigns
  • Content Development
  • Microsoft Office
  • Social Media Platforms
  • Multimedia production
  • Online Community Engagement

Accomplishments

    September 2021 – 1st Prize Winner - Modified Category - Rockingham Act, Belong, Commit PhotoVoice Competition.


    January 2022 – Photographer of the Year - Highly Commended Award

Professional Attributes

  • Creative
  • Affable
  • Works well independently or in a team.
  • Highly Motivated
  • Good sense of humour.
  • Conflict Resolution
  • Organizing and Prioritizing Tasks
  • Flexible
  • Works well under pressure and time constraints.
  • Dedicated to furthering knowledge.

References

  • Lyn Meredith, Rockingham-Kwinana State Emergency Service, Deputy Unit Leader, 0412513406, rkses.dm.ops@gmail.com


  • Carmen Palumbo, Rockingham-Kwinana State Emergency Service, Digital Media Officer, 0410 647 599, crp485681@gmail.com

Timeline

Digital Media Officer

Rockingham-Kwinana State Emergency Service
08.2023 - Current

Volunteer State Emergency Service

06.2022 - Current

Principal Officer

Western Australia Department of Justice
02.2020 - 11.2022

Senior Prison Officer

Western Australia Department of Justice
08.2017 - Current

Senior Officer Security

Western Australia Department of Justice
10.2016 - 10.2016

Movements Officer

Western Australia Department of Justice
08.2015 - 09.2015

Video Link Officer

Western Australia Department of Justice
07.2015 - 07.2015

Reception Officer

Western Australia Department of Justice
05.2014 - 07.2014

Prison Officer

Western Australia Department of Justice
08.2010 - 09.2017

Certificate in Make-up Artistry - Professional Make-up Application

Perth Make-Up Academy

Senior First Aid -

First Aid Pro - First Aid Courses

Photography

Venture Photography Workshops

Mental Health First Aid -

DFES

Certificate - Venomous Snake Handling And Relocation

Animal Ark - Wildlife Education And Training

Certificate III Correctional Practice -

Department of Corrective Services
Heather Louise McCrimmon