Summary
Overview
Work History
Education
Skills
Netball, Basketball, Reading, Food
Timeline
Generic

Heaven Tibble

Berwick,VIC

Summary

Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. I am organized and dependable and capable of managing multiple priorities with a positive attitude. Always willing take on added responsibilities to help meet team goals.

Overview

16
16
years of professional experience

Work History

Dental Assistant/Receptionist

Lee Dental Pty Ltd
11.2012 - Current
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Hospitality Worker

Salsas Fresh Mex
06.2008 - 10.2010
  • Ensured safety guidelines were followed by all team members to create a secure environment staff.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Assisted in setting up and breaking down banquet events.
  • Supervised set up of banquet food stations and coordinated service.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Certificate III - Dental Assisting

Open Access College
Marden, SA
10.2016

Certificate II - Electrotechnology

Chisholm Institute
Berwick, VIC
12.2009

Skills

  • Taking Medical and Dental Histories
  • Cross-Training Capabilities
  • Dental office administration
  • Proficient in Oasis
  • Autoclave Operation
  • Electronic Charting
  • Sterilization techniques
  • Data confidentiality measures
  • Medical Records Management
  • Payment Collections

Netball, Basketball, Reading, Food

I thoroughly enjoy sports as im super competitive, and its a good healthy way to get it out. I play twice a week -ladies and mixed. i also love reading and just learning about new things in general. I love baking as well but mostly because i enjoy eating what i bake.

Timeline

Dental Assistant/Receptionist

Lee Dental Pty Ltd
11.2012 - Current

Hospitality Worker

Salsas Fresh Mex
06.2008 - 10.2010

Certificate III - Dental Assisting

Open Access College

Certificate II - Electrotechnology

Chisholm Institute

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Heaven Tibble