Heddy Ma
Southbank,VIC
Summary
Dynamic and dedicated individual with a passion for culinary arts and customer service. With experience in both sandwich making at a bustling café and preparing Chinese cuisine in a fast-paced restaurant environment, I have honed my skills in food preparation, customer interaction, and teamwork. My attention to detail, time management abilities, and commitment to maintaining high standards of food safety and hygiene make me a valuable asset to any team. Equipped with stock management experience and a strong work ethic, I am eager to contribute my skills and enthusiasm to a new opportunity in the retail industry.
Overview
2
2
years of professional experience
Work History
Sandwich Maker and Sales Associate
RMIT EJ's Cafe
2024.02 - Current
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Greeted guests, promoted specials, and took orders.
- Assisted in inventory management, accurately tracking stock levels and placing orders as needed.
Kitchen Assistant
Chef David
2023.12 - 2024.02
- I assisted in the preparation of various Chinese dishes, including stir-fries, noodles, and soups, ensuring ingredients were fresh and dishes were prepared according to recipe standards.
- I followed strict food safety protocols, including proper handling, storage, and sanitation procedures, to ensure the safety and quality of the food served.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Volunteer
China Young Volunteers Association
2021.09 - 2022.07
- Supported public relations efforts by representing the organization at various community events, like caring for stray animals and build positive relationships with potential supporters.
- Organized activities of protecting seagulls and the environment, and publicize environmental protection knowledge.
Education
Bachelor of Business - Accounting
RMIT University
Melbourne, VIC12.2025
Skills
- Adaptability and Flexibility
- Interpersonal Communication
- POS Terminal Operation
- Customer Needs Assessment
- Cleaning and sanitation
- Inventory Management
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Sandwich Maker and Sales Associate
RMIT EJ's Cafe
2024.02 - Current
Kitchen Assistant
Chef David
2023.12 - 2024.02
Volunteer
China Young Volunteers Association
2021.09 - 2022.07
Bachelor of Business - Accounting
RMIT University
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