Overview
Work History
Education
Skills
Accomplishments
Allergies/Adverse Reactions
Current Medications
Languages
Timeline
Generic

Hedley Gordon

Overview

27
27
years of professional experience

Work History

Owner/manger

BOOK REVIEW
06.1998 - 03.2025
  • Analyzed performance metrics to identify areas for improvement and drive data-driven decision-making.
  • Oversaw budget management processes, ensuring alignment with financial targets and resource allocation strategies.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Negotiated favourable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

Bcom - Accounting

WITS
South Africa
04-1975

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Staff selection and training 80% success rate staff remain for over 10 years

Accomplishments

Successfully ran bookshops for over 28 years

Won award for small business of year 2000

Prior to this ran paper goods distribution warehouse

Allergies/Adverse Reactions

Nil known.

Current Medications

  • .

Languages

English
Full Professional

Timeline

Owner/manger

BOOK REVIEW
06.1998 - 03.2025

Bcom - Accounting

WITS

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Hedley Gordon