HEE SU CHAE

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.

• Processed ticket sales efficiently and accurately at the ski resort ticket office.

• Assisted guests with ticket options, pricing inquiries, and resort information.

• Managed daily cash handling and point-of-sale (POS) transactions with accuracy.

• Communicated effectively with team members to maintain smooth operations during peak hours.

• Provided friendly and professional customer service in a fast-paced, outdoor environment.

• Communicated effectively with team members to maintain smooth operations during peak hours.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided warm and friendly service to ensure customers had an enjoyable experience before leaving.