HEENA

• Baked breads, rolls and other pastries using traditional recipes.
• Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
• Responded quickly to any requests from wait staff or management.
• Measured ingredients required for specific food items being prepared.
• Maintained cleanliness and organization of kitchen equipment and utensils.
• Cooked a variety of foods according to customer orders or supervisors' instructions.
• Took and recorded temperatures of food, refrigerators and freezers.

Supported the development of sensory and motor skills.

Through age-appropriate, play-based activities.

Assisted in daily routines, including feeding, nappy changing, and nap times, while ensuring a nurturing environment.

Observed and recorded developmental milestones in line with the EYFS framework.

Built strong bonds with infants, and developed skills in non-verbal communication and comfort care.

Toddler room placement (2-3 years)

Delivered structured group activities focused on language acquisition, social interaction, and motor development.

Implemented early phonic and number play through songs, stories, and hands-on activities.

Supported toileting routines, and encouraged independence in self-care skills.

worked closely with key workers to support individual learning journeys.

• Followed company policies regarding returns, exchanges, refunds and other transactions.
• Managed customer complaints in a professional manner while seeking solutions for resolution.
• Restocked shelves with new merchandise when required.
• Greeted customers upon entry to the store and provided a positive shopping experience.
• Utilized problem solving techniques when faced with challenging situations.
• Attended team meetings regularly for updates on new products, promotions or services offered by the store.
• Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
• Kept up-to-date knowledge of all products available in the store.
• Answered phones promptly and directed calls appropriately.
• Provided excellent customer service by attending to customer needs in a timely manner.

• Efficiently managed time between multiple tasks throughout the day.
• Swept, mopped and vacuumed floors to ensure cleanliness.
• Ensured safety standards were met while using chemical cleaners or operating machinery.

• Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Provided excellent customer service by helping customers locate items they were looking for.
• Greeted customers and provided friendly customer service.
• Informed customers about product pricing and answered questions regarding products and services available in the store.
• Received payment by cash, check, credit cards, vouchers or automatic debits.
• Resolved customer complaints in a professional manner.
• Ensured that all areas of the retail floor were properly stocked throughout each shift.