Summary

Overview

Work History

Education

Skills

Languages

Timeline

Heer Patel

Melbourne,VIC

Summary

Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

5

5

years of professional experience

Work History

Waitress

Lala's Kitchen

Melbourne, VIC

01.2020 - Current

Served food and beverages to patrons and confirmed complete orders.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Served alcoholic beverages responsibly in accordance with state laws.
Presented menus to patrons to answer questions about menu items and make recommendations.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Assisted in seating guests at tables or booths.
Set up tables in between patrons to reduce wait times.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Answered questions about menu items, ingredients, and pricing.
Greeted customers and provided menus.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Education

High School Diploma -

Boronia K-12 College

Boronia, VIC

11-2024

Skills

Interpersonal skills
Team collaboration
Decision-making
Public relations

Leadership
Critical thinking
Effective communication

Languages

Hindi

Native/ Bilingual

Gujarati

Native/ Bilingual

Timeline

Waitress

Lala's Kitchen

01.2020 - Current

High School Diploma -

Boronia K-12 College