Heet Mangukiya
Kurralta Park,Australia
Summary
Enthusiastic and reliable individual with a customer-focused mindset, seeking a casual position in Hospitality and Food Service. Experienced in FOH operations, order taking, and food preparation, with a passion for providing efficient service in fast-paced environments. As an Adelaide University student, I offer high reliability, a positive attitude, and the ability to adapt quickly to new training and busy shift requirements.
Overview
2
2
years of professional experience
Work History
Front of House (FOH) Staff
Pakiki Cafe
Surat, India
09.2025 - 12.2025
- Greeted customers and managed table service in a fast-paced cafe environment.
- Operated the POS system to process food and beverage orders and handled cash transactions with 100% accuracy.
- Collaborated with the kitchen team to ensure the timely delivery of orders and high levels of customer satisfaction.
- Maintained strict hygiene and cleanliness standards across all dining and service areas.
Hospitality All-Rounder
The Commoner's Kitchen
Surat, India
09.2024 - 04.2025
- Provided high-quality table service and accurately managed customer orders in a fast-paced environment.
- Assisted in the preparation and assembly of menu items, specializing in high-volume burger production.
- Maintained strict hygiene standards in both the kitchen and dining areas to ensure food safety.
- Operated the POS system to process payments and handle cash transactions with high accuracy.
Retail Associate
Reliance Smart Bazaar
India
01.2024 - 07.2024
- Facilitated a smooth customer journey by assisting with product inquiries and providing efficient checkout services.
- Managed inventory accuracy by inspecting merchandise and administering stock replenishment.
- Developed marketing or outreach materials to communicate store objectives and promotions to customers.
- Operated retail POS terminals and maintained a professional and friendly attitude under pressure.
Education
Masters in Data Science
Adeliade University
Adelaide, SABachelor of Technology in Information Technology
NMIMS
IndiaSkills
- Hospitality & FOH Operations: Proficient in greeting guests, managing table service, and ensuring a high-quality dining experience
- Food Preparation & Kitchen Support: Experienced in assisting with food prep and assembly, specifically in high-volume burger production
- POS & Cash Management: Skilled in operating Point of Sale systems and accurately processing cash and card transactions
- Order Taking & Accuracy: Proven ability to manage customer orders accurately during peak hours to ensure kitchen efficiency
- Hygiene & Food Safety: Strong awareness of food safety protocols and a commitment to maintaining high cleanliness standards in kitchen and service areas
- Efficiency Under Pressure: Ability to remain calm, organized, and efficient during busy lunch or dinner rushes
- Physical Stamina: Physically fit and comfortable standing for the duration of long, high-energy shifts
PERSONAL ATTRIBUTES
- Committed to providing a friendly and efficient experience as part of a high-energy team.
- Available for a variety of shifts, including early mornings and weekends, with a strong commitment to punctuality.
- Capable of quickly mastering new technology and kitchen procedures, supported by a strong analytical background in Data Science.
- Dedicated to contributing to a positive workplace culture and supporting colleagues to ensure smooth service.
- Maintain high standards of personal presentation and a strong awareness of hygiene and safety protocols.
Timeline
Front of House (FOH) Staff
Pakiki Cafe
09.2025 - 12.2025
Hospitality All-Rounder
The Commoner's Kitchen
09.2024 - 04.2025
Retail Associate
Reliance Smart Bazaar
01.2024 - 07.2024
Masters in Data Science
Adeliade University
Bachelor of Technology in Information Technology
NMIMS