Heidi Angove

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Manages all IT operations for 104 people in a coworking environment
• Manages both network and systems operations for a number of companies for technologyentrepenuer
• WordPress admin / general systems admin for multiple servers / network admin within a cisco and ubiquiti envirnment

• Consistently met tight deadlines while managing multiple projects simultaneously, prioritizing tasks effectively.
• Managed content distribution to online channels and social media platforms.
• Edited and proofread all written materials, maintaining a high standard of grammar and style consistency.
• Presented monthly reports on key performance metrics to senior management, providing insights into areas requiring attention.

Managed the rollout of national networks including the first VPN in Australia

Managed as well as developed network infrastructure of one of the first broadband networks in Australia

Assisted in developing the first support ticketing infrastructure at Internode.