Heidi Barnett

• Support Facilities Manager with wide-range of administrative, financial and service-related functions.
• Work independently when required and be pro active to action urgent items on behalf of Facilities Manager.
• Manage monthly Inspection, Testing & Monitoring - actioning items on behalf of FM and booking in relevant testing and monitoring when required.
• Create and manage security access including passes for all staff across the organisation.
• Manage adhoc and routine pest control across all buildings within FAM. This includes receiving and responding to CX requests from internal customers, liaising with contractors, seeking quotes and negotiation of costs. Raising requisition, pay invoice and reporting of costs.
• Greet and induct internal and external visitors to the Depot.
• Trained multiple new employees on all policies and procedures.

• Processing Development Application, typing Determination Letter and Conditions, stamping sets of plans.
• Preparation of internal and external referrals to various agencies/boards.
• Utilising lnfoCouncil for Council reports within the unit.
• Typing of various Council letters
• Preparation of consents on behalf of Tree Assessment Officers
• Organising and scheduling Prelodgement Meetings with internal officers and external companies
• Organising meetings on behalf of external agencies (Joint Regional Planning Panel) including room bookings, catering, meeting attendance, agenda preparation and minute taking.
• Managing service requests, creating and completing service request using Oracle.
• Utilising various Council applications including Pathway, TRIM, lnfoCouncil, to produce letters and reports.
• Assisting administration team In Health & Building when needs arise.

During this time I completed the following secondments of Personal Assistant to Development Assistant in 2008 and Personal Assistant to Roads & Drainage in 2014 , during this time the duties were:

• Extensive diary management
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Used discretion when handling confidential information.
• Used advanced software to prepare documents, reports, and presentations.
• Organised and coordinated meetings
• Directed tasks towards Team Leaders and managed deadlines when required.

This was a secondment role

This was a secondment role

This was a secondment role

This was a secondment role

This was a secondment role