Heidi Corrick
Camira,QLD
Summary
Passionate and highly motivated professional with extensive experience in business development, relationship management, and contract management. Adept at strategic planning, market analysis, and fostering strong client relationships, I thrive in roles that drive company growth and enhance customer engagement. With a strong attention to detail and excellent communication skills, I excel at establishing and maintaining mutually beneficial partnerships. Seeking opportunities to leverage my expertise in a dynamic and growth-focused organisation.
Overview
13
13
years of professional experience
Work History
National Novated Client Manager
CarBon Leasing & Rentals Pty Ltd
02.2025 - Current
- Appointed to look after CarBon's existing employer clients nationally, building out the company's B2B relationship strategy to drive B2C employee leads in to the business
- Delivered exceptional customer service by proactively anticipating client needs and providing tailored solutions, implementing regular call plans to create and deliver education and awareness programs and initiatives
- Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs, working towards being their trusted-advisor for all things novated leasing
- Built client relationships for inception and onboarding by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients. Assisted operational teams with handling employer enquiries to aid in turnaround times
- Maintained detailed records of all client interactions via CRM system, ensuring accuracy in reporting and facilitating clear communication across sales and marketing teams involved in each project or campaign execution
Business Development Manager
CarBon Leasing and Rentals Pty Ltd
10.2024 - 02.2025
- Develop and execute business strategies to expand market presence and revenue growth
- Build and maintain relationships with key stakeholders, including clients, partners, and industry leaders
- Identify and capitalise on new and existing business opportunities through market research and analysis
- Oversee contract negotiations, ensuring alignment with company objectives and customer needs
- Drive customer engagement initiatives to enhance growth, retention and satisfaction
Regional Development Manager
Eurocold
01.2024 - 08.2024
- Develop and execute regional business strategies aligned with company objectives
- Identify growth opportunities, market trends, and potential risks to enhance business development
- Build and maintain strong relationships with key stakeholders, including clients, partners, and local authorities
- Lead negotiations and secure contracts to drive regional growth
Customer Success Manager (New Business)
SG Fleet Group
06.2023 - 12.2023
- Managed client relationships from account inception, ensuring a seamless novated leasing program launch
- Developed and maintained strong, multi-tiered relationships with key stakeholders
- Collaborated across departments to ensure unified business development and client service strategies
- Oversaw onboarding processes, ensuring adherence to contractual obligations and client requirements
- Identified and leveraged cross-selling opportunities to support the business development team
Business Development Manager (New Business)
SG Fleet Group
04.2019 - 06.2023
- Led business development initiatives in Queensland and Northern Territory, driving new client acquisition
- Developed and executed sales strategies to achieve individual and company sales targets
- Managed prospect engagement, proposal development, and contract negotiations
- Maintained a targeted prospect list in CRM, ensuring accurate reporting on sales progress
- Built and maintained relationships with third-party lenders, dealership networks, and financial institutions
Client Relationship Manager (Account Management)
NLC Pty Ltd - SG Fleet Group
11.2016 - 04.2019
- Managed a portfolio of government and corporate clients, ensuring contract compliance and service excellence
- Developed and nurtured key relationships with stakeholders to drive service adoption
- Conducted market analysis to track industry trends and enhance service offerings
- Addressed client concerns, implemented process improvements, and ensured contractual obligations were met
Relationship Manager (Account Management)
RemServ - McMillan Shakespeare Group
03.2013 - 10.2016
- Oversaw the Queensland Government portfolio, the largest salary packaging contract in Australia
- Strengthened stakeholder relationships, driving revenue growth through strategic engagement
- Identified mutually beneficial opportunities to enhance service offerings and customer satisfaction
Customer Education Manager (Sales Development)
RemServ - McMillan Shakespeare Group
11.2011 - 03.2013
- Delivered high-quality workplace presentations and direct customer education to generate leads and drive sales
- Maintained a strong pipeline of employer and HR contacts to maximise business opportunities
- Organised and executed workshops to educate employees on salary packaging and financial benefits
Education
Certificate IV - Frontline Management (Retail Management)
College Australia
01.2009
High School Certificate - undefined
Emmaus College
01.2000
Skills
- Business Development & Sales Strategy
- Relationship & Stakeholder Management
- Tender and Bid Management
- Customer Engagement & Satisfaction
- Market Research & Competitive Analysis
- Contract Negotiation & Management
Training
- Situational Leadership
- Managing the People Side of Change
- Myers-Briggs Type Indicator (MBTI)
- Present to Influence
- Conflict Resolution
- Industry Leading Customer Service
- Professional Selling Skills (PSS)
Timeline
National Novated Client Manager
CarBon Leasing & Rentals Pty Ltd
02.2025 - Current
Business Development Manager
CarBon Leasing and Rentals Pty Ltd
10.2024 - 02.2025
Regional Development Manager
Eurocold
01.2024 - 08.2024
Customer Success Manager (New Business)
SG Fleet Group
06.2023 - 12.2023
Business Development Manager (New Business)
SG Fleet Group
04.2019 - 06.2023
Client Relationship Manager (Account Management)
NLC Pty Ltd - SG Fleet Group
11.2016 - 04.2019
Relationship Manager (Account Management)
RemServ - McMillan Shakespeare Group
03.2013 - 10.2016
Customer Education Manager (Sales Development)
RemServ - McMillan Shakespeare Group
11.2011 - 03.2013
High School Certificate - undefined
Emmaus College
Certificate IV - Frontline Management (Retail Management)
College Australia
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