I am a dedicated individual with a strong passion for nurturing and engaging with young children. Twelve years of customer service experience at the Lobethal Bakery has fostered strengths in communication skills, relationship building and team work. While I have little experience in education, I do recognise the value of positive relationships with colleagues, students and parents. I will strive to create a safe classroom environment where every student feels valued, respected and encouraged.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Assistant/Barista
Lobethal Bakery
Lobethal, SA
01.2013 - Current
Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Provided excellent customer service to clients in person and over the phone.
Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
Built and maintained relationships with peers and upper management to drive team success.
Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
Student Support Officer/School Receptionist
Mount Torrens Christian School
Mount Torrens, SA
02.2022 - 12.2023
Provided administration and classroom support.
Delivered the curriculum to students individually or in small groups.
Helped in the organisation and running of special school events.
Supported students with disabilities or additional needs.
Organised meetings and events for staff, students and parents in collaboration with other members of the administration team.
Responded promptly to emails from staff, students, parents or external contacts regarding queries or requests for information.
Answered incoming calls and responded to inquiries from staff, students, parents and external agencies in a professional manner.
Managed records associated with student admissions, transfers, withdrawals and absences.
Coordinated timetabling arrangements including class allocations and room bookings.
Updated online resources related to school administration activities including websites or social media accounts.
Monitored, tracked and recorded student attendance data to ensure compliance with school policies.
Provided support to teaching staff in relation to administrative tasks such as ordering supplies or preparing documents for meetings.
Prepared agendas for meetings and took minutes during sessions.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Education
Bachelor of Education - Primary
Curtin University
Perth, WA
07-2025
SACE Stage 2 -
Mount Torrens Christian School
Mount Torrens, SA
12-2020
Skills
Effective communication
Team collaboration
Customer service
Event coordination
Administrative support
Sales expertise
Relationship building
Time management
Problem solving
Organisation
Adaptability and flexibility
Reliability and responsibility
Safety and cleanliness standards
Certification
Working with Children Check (completed 2025)
South Australian Responding to Abuse and Neglect (RAN) (completed 2025)