Heidi Eldridge
Darwin,NT
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Resourceful candidate with 15 years of expertise in organizing business operations, stakeholder engagement and project management to achieve smooth flow and administration operations. Resourceful in any workplace, with the motivation, attention to detail and trust to get the job done. Monitors tasks and projects by adhering to schedules and budget, managing stakeholders, identifying problems and providing targeted solutions. Knowledgeable in a variety of industries, demonstrating the ability to adapt.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Soldier / Clerical Position
Australian Defence Force
10.2019 - Current
- Clerical operations focus on administration of Defense personal forms from several units
- Implementing policy and procedures by ensuring individuals and units are following the correct operations and procedures
- Engaging with external stakeholders and contract personal for base requirements
- Communicating and following direction from high ranking individuals
- Training of combat first aid and evacuation
- Level 4 Army Combative Program
- Data base and payroll system management
- Project Management within posted unit
- Public speaking, leadership and team cohesion training
- Weapons Training on multiple weapons and tactics.
Business Owner
JoyFit Personal Training
09.2015 - 10.2022
- Managing a 35+ client base– both online and within facility
- Functional training, strength, bootcamps, group fitness and nutritional guidance
- Mentoring programs and goal setting
- Personal Training contractual agreements and management
- 1st and 2nd place winners of the 2019 Derrimut Gym Weightloss Challenge
- Managing a system of accountable clients on an internet platform.
Project Manager
Food Innovation Australia
02.2018 - 10.2018
- Full project creation, management, procurement, financial sponsorship creation, stakeholder engagement, marketing and final day management
- Event Management & logistics – managing large scale food events for Coles, Woolworths and online Chinese retailer JD.com
- Manager of large-scale event – Fine Food Australia FIAL section – Coles, Woolworths, Export 7 Ecommerce forums
- Collaboration and business engagement with major food retailers, suppliers, wholesalers, and exporters
- Events both nationally with Government, major retailers and other state organisations
- Project management of food innovative projects on ecommerce platforms
- Design of marketing engagement plans and media management
- Communication and sourcing of external stakeholders, with regional development agencies, councils, and government
- Diary Management to Executive management – Ensuring Managers are across logistics, dates, travel and project requirements
- Travel logistics, management and financial accounting
- Eventbrite management & CRM system management.
Events and Membership Executive
Australian Pork Limited
03.2016 - 04.2017
- Program Management – Pre planning, strategy, implementation and post program reporting
- Generating new development opportunities, sponsorship and funding for APL
- Assisting senior management in all areas of office administration assistance
- Manager of events supported and promoted by APL both internal and external
- Ensuring budgeting, sponsorship sourcing, venue, catering and overall event logistics are organised and presented in a professional manner
- Contracts and negotiation for budgeting and costs
- Leadership training and consultation of employee engagement capabilities
- Compliance management of PigPass pork producers, abattoirs and local land services including all Hotline, database and management of national program, PigPass
- Regulation of all database material, certifications, compliance, administration, product sales and contact base for membership and state departments
- Customer service management
- Media & Marketing - Report and drafting content for external media and marketing sources such as newsletters, website, and social media platforms
- Engagement with media companies, radio, TV and publications
- Management of logistical operations and third-party companies
- Application process, budgeting, catering, flights and accommodation and overall event logistics
- Team training including new staff training, leadership, and engagement- delegation, roles and communication of teams between 4-20 people
- Organisation of internal staff planning days, team operations, uniforms, DISC profiling and Christmas events.
Project Officer (CONTRACTOR)
Department Of Industry, Innovation And Science
09.2017 - 01.2018
- Community engagement for the National Radioactive Waste Management Facility Project
- Consultation with committees and stakeholders
- Management of response letters and emails to questions regarding the project
- Project administration
- Event management of all community events – including seasonal, agricultural stakeholder events and industry representation
- Ministerial responses and briefing drafts
- Experienced at assisting senior management in all areas of administration
- Liaison with communities regarding topics, questions and information surrounding the NRWMF
- Aboriginal cultural awareness training
- Travelling to areas of remote locations such as Kimba and Hawker South Australia.
Stakeholder Engagement Officer, Media Communications Officer and Pasturefed Assurance Accreditation System Administrator
Cattle Council Of Australia
02.2015 - 03.2016
- Written and oral creation for website, events, media release, marketing materials, board directives and minutes
- Generating new development opportunities, sponsorship and program opportunities
- Program Assistance of the Pasturefed Cattle Assurance System
- Website Management - comprehensive data and technologies operations and maintenance of website, social media content and external media engagement
- Including analytics, reporting and software development
- Drafting and release of organisational weekly newsletter and annual yearbook publication
- Project and Event Manager of all events supported and promoted by CCA, including policy creation days, AGMs, competitions, trade shows, industry events and youth engagement projects
- Project Manager of all large-scale events such as Beef Week 2015, Annual AGM, Rural Awareness Tour and forums
- Senior office administration and assistance
- Membership Management - Engagement and driving pathways to increase NFP membership base
- Including creation of marketing material, stakeholder communication and meetings, travelling to delegates and trade show engagement
- Engagement within USA, Mexico and UK stakeholders for annual meetings, opportunities, presentations and industry programs.
Membership Services Rep & Personal Trainer/ Alive Health & Fitness
Fitness First
02.2015 - 09.2015
- Inducting and training new staff members – training, customer service, sales calls, computer software, customer service and phone systems
- Sale forecasting, process, and strategies
- Social media engagement and campaign outreach
- Undertaking functional training group fitness classes
- Computer, EFPOS & printing operations
- Sale of supplements, product sampling & recommendations
- Membership sales, sign up and advertisement
- Marketing engagement, social media page management, advertisement, and merchandise.
Livestock Personnel
Ladysmith Feedlot
12.2012 - 03.2014
- Processing inducted cattle and exit cattle
- Movement on horseback and foot in both holding yards and processing yards
- Administering medications, animal health and overall assessment of livestock on a daily basis
- Processing and logistics of daily livestock processing
- Management of young staff and training of new staff throughout the yarding and animal health division
- Regulating documentation and technology
- Assistance within export dairy heifers for China
- Maintaining biosecurity, health and water infrastructure throughout the quarantine zone.
Education
Currently undertaking part-time online studies - Bachelor of Law with Honors -
University of New England
01.2023
Bachelor of Agricultural Business Management -
Charles Sturt University
01.2015
Skills
- Strategic Thinking
- Documentation and Reporting
- Quick Decision Making
- Cultural Awareness
- Strategic Planning
- Project Management
- Event Coordination
- Project Planning
- Excellent Communication
- Secure Communication
Certification
- Cert lll in Agriculture, 2008
- White Card Construction certificate, 2009
- Cert lll & IV in Personal Training, 2014
- Cert in Effective Business Writing Course, 2015
- Marcus Oldham Leadership Program Scholarship winner supported by ABIF, 2015
- Certificate of Events Management, 2016, University of Technology, Sydney
- Conflict Resolution Course, 2016
- Aboriginal Awareness Training, 2017
- Combat First Aid, 2020
- Diploma of Project Management, 2023/24
Accomplishments
- First chosen civilian female for ADF 2 Commando Direct Entry Program. Only female in 50 man group.
- Successfully carried out the World Butchers Challenge, Pan Pacific Pork Expo, Annual General Meetings and State Farming Organisation meetings.
- Ability to increase a NFP membership by 20% with the ability to engage a new delegate.
Licenses Clearances
- Full Drivers License
- Negative Vetting 1 Clearance
References
REFERENCES UPON REQUEST
Timeline
Soldier / Clerical Position
Australian Defence Force
10.2019 - Current
Project Manager
Food Innovation Australia
02.2018 - 10.2018
Project Officer (CONTRACTOR)
Department Of Industry, Innovation And Science
09.2017 - 01.2018
Events and Membership Executive
Australian Pork Limited
03.2016 - 04.2017
Business Owner
JoyFit Personal Training
09.2015 - 10.2022
Stakeholder Engagement Officer, Media Communications Officer and Pasturefed Assurance Accreditation System Administrator
Cattle Council Of Australia
02.2015 - 03.2016
Membership Services Rep & Personal Trainer/ Alive Health & Fitness
Fitness First
02.2015 - 09.2015
Livestock Personnel
Ladysmith Feedlot
12.2012 - 03.2014
Currently undertaking part-time online studies - Bachelor of Law with Honors -
University of New England
Bachelor of Agricultural Business Management -
Charles Sturt University
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