Heidi Herweynen
Semaphore Park,SA
Summary
Organised and dependable Administrative Assistant successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Plant and Yard Administrator
Menard Oceania
05.2019 - 06.2021
- Provided administrative support to the Plant Manager
- Weekly and monthly Payroll
- Generate and receipt purchase orders
- Internal Plant hiring register
- Ensure all SWMS and SDS files were updated
- Plant and Equipment file management
- Updated logs and submitted reports detailing activities in line with company policies.
- Ensure all documentation is up to date in accordance with company policy
- Site First Aid Officer
- Enforced health and safety protocols to promote safe working environment.
- Prepared and maintained reports and personnel records.
- Analysed data and prepared reports for senior management.
Retail Sales
Swish Homewares
05.2018 - 01.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Determined solutions for clients promptly and professionally.
Business owner
Her Wey Designs
03.2017 - 01.2019
- Designer/Creator of ‘Bohemian' inspired décor, specialising in Macramé and other handmade items
- Responsible for the creating, marketing and listing of items through Etsy and managing custom orders.
- Consulted with customers to assess needs and propose optimal solutions.
Administration Assistant
Bluefit Employment Services
01.2012 - 08.2012
- Organisation and administration of Government School Based Traineeships
- Booked and organised meetings with local and regional schools, completing and submitting contracts and working with youth to help them achieve their traineeship goals.
- Prepared weekly employee work schedules to meet operational needs.
- Executed record filing system to improve document organisation and management.
Receptionist/ Data Entry
Balloon Agencies
01.2011 - 12.2011
- Completed data entry tasks with accuracy and efficiency.
- Organised, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Sorted documents and maintained organized filing process.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
Member Relations/ Customer Service/ Administration Assistant
Next Generation Memorial Drive
01.2009 - 01.2010
- Organisation and coordination of member events, activities and promotions within the gym
- Responsible for communication with members via phone, email and in person regarding complaints and feedback
- Managing the reception desk, banking, invoicing and general personal assistant tasks.
Retail Assistant/ Store Manager
The Party Superstore
01.2002 - 01.2009
- Primary role was to lead and motivate the team to achieve excellence in customer service and increase annual sales
- Communication and implementation of store procedures, organisation of rosters and order / maintain adequate stock levels between two store locations.
Education
Certificate III - Individual Support (Ageing Home And Community)
Open Colleges School of Health
Adelaide, SA09.2018
Graduate Certificate -
Hallett Cove School
Hallett Cove, SA12.2001
Skills
- Computer Skills
- First Aid/CPR
- Attention to Detail
- Data Entry
- Customer Service
- Microsoft Office
- Organisation
- Complaint Resolution
- Administrative Support
- Client Relations
- Excellent Communication
- Data Management
- Database Management
- Project Support
References
Available on request.
Timeline
Plant and Yard Administrator
Menard Oceania
05.2019 - 06.2021
Retail Sales
Swish Homewares
05.2018 - 01.2019
Business owner
Her Wey Designs
03.2017 - 01.2019
Administration Assistant
Bluefit Employment Services
01.2012 - 08.2012
Receptionist/ Data Entry
Balloon Agencies
01.2011 - 12.2011
Member Relations/ Customer Service/ Administration Assistant
Next Generation Memorial Drive
01.2009 - 01.2010
Retail Assistant/ Store Manager
The Party Superstore
01.2002 - 01.2009
Certificate III - Individual Support (Ageing Home And Community)
Open Colleges School of Health
Graduate Certificate -
Hallett Cove School
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