Heidi James

•Attending pre-start meetings & taking directions outlined for the shift.

• Pre-starting my assigned dump truck, following all SOP’s, and documenting any irregularities which require attention to maintain a safe working environment.

• I operate various Haul Trucks demonstrating versatility and adaptability in diverse work environments. These include-

830E Komatsu

730 Komatsu

Hitachi 4000

Caterpillar 793F.

•Operating and reading the diggers and dozers knowing the instructions to ensure efficiency throughout the shift.

•Working well within my team to maintain a safe working environment by enforcing strict adherence to safety guidelines and protocols.

•Met production targets and tight deadlines by collaborating closely with team members.

•Self-motivated, with a strong sense of personal responsibility.

•Work well in a team setting, providing support and guidance.

• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Followed established safety protocols and standards to minimize risk of infection and injury.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Used personal protective equipment correctly to protect coworkers and patients.
• Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
• Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.

• Providing a service to our guests with experience in both economy and business class.
• Knowledge of our wide range of products and services we provide, ensuring our guests have a unique and memorable experience in the air.
• Dedicated to providing exceptional customer service through ongoing enthusiasm and commitment to exceed our guest’s expectations in creating an enjoyable experience.
• Participating in yearly training to ensure that I am up to date on all safety procedures.
• Trained in First Aid to provide customer safety.