HEIDI LAFAITELE
Pambula Beach,Australia
Summary
Dynamic professional with experience at NSW TAFE, excelling in digital note-taking and educational advocacy. Proven ability to deliver clear, concise notes and foster student engagement through effective communication. Recognized for organizational skills and adaptability, ensuring timely support for diverse learning needs. Committed to enhancing educational experiences and empowering students.
Overview
35
35
years of professional experience
Work History
Disability Assistant/Student Note Taker
NSW tafe
Sydney, NSW
06.2023 - Current
- Adhered strictly to deadlines when providing notes back to students after classes had finished.
- Followed up with instructors regularly concerning changes in course content or expectations.
- Proofread notes for accuracy prior to submitting them to students.
- Organized notes into a logical structure so that they were easy to follow and understand.
- Used technology such as laptops, tablets, and other recording devices to capture lecture materials efficiently .
- Maintained confidentiality of student information at all times.
- Ensured that all necessary details were included in the notes such as key dates, definitions, diagrams.
- Attended classes regularly to ensure all relevant information was captured accurately.
- Provided clear, concise, and accurate notes to students in a timely manner.
- Collaborated with professors to understand the course material and clarify any questions or doubts about content being presented.
- Participated in training workshops related to note-taking strategies and techniques.
- Responded promptly to emails from students regarding their note-taking needs.
- Encouraged students to ask questions if anything was unclear or needed further explanation during class sessions.
- Assisted in taking notes for students with disabilities during lectures and seminars.
- Read information to students directly or to create recordings of class information.
- Helped students with examinations and assignments by writing down answers expressly dictated by students.
Online English Teacher
Online Englisn Education Center
Hybrid, QLD
05.2012 - Current
- Certified TESOL teacher
- Provided extra help outside of class time for struggling or advanced students as needed.
- Documented all interactions with students in order to track their progress over time.
- Created course materials including worksheets, handouts, presentations.
- Motivated learners by recognizing achievements and celebrating successes.
- Encouraged students to participate actively in virtual classroom activities.
- Facilitated group discussions, activities, and other interactive learning opportunities.
- Maintained a positive learning environment by addressing disruptive behavior promptly.
- Adapted teaching methods based on the strengths and weaknesses of each student.
- Established clear expectations regarding student conduct during class sessions.
- Conducted one-on-one sessions with students to address their specific language needs.
- Utilized audio and visual technology such as video conferencing tools for online classes.
- Used pre-selected lesson plans to instruct students in English conversation and grammar.
Teacher Voluteer
JW.ORG
Hybrid/international , All
02.2005 - Current
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
- Provided individualized instruction to meet the needs of all students.
- Established positive relationships with students and parents to ensure effective communication regarding student progress and well-being.
- Utilized technology-based learning tools to enhance classroom instruction.
- Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
- Developed and implemented lesson plans based on curriculum objectives.
- Maintained a safe and orderly learning environment for all students.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
Exam Invigilator/Proctor
GRIFFITH UNIVERSITY
Gold Coast
06.2009 - 12.2023
- Collected completed answer booklets from each student at end of exam session.
- Checked student identification prior to admission into the exam venue.
- Maintained a secure environment for examination papers, ensuring no unauthorised access.
- Supervised distribution and collection of examination papers, stationery and other materials as required.
- Conducted random checks on desks within the examination hall to ensure no unauthorised items were present.
- Kept detailed records of any incidents which occurred during an exam session for reporting purposes.
- Reported any irregularities or breaches in exam protocols to the Exam Officer.
- Ensured exam room was set up with correct materials and equipment prior to start of exams.
- Provided assistance to students during exams as needed.
- Adhered strictly to health and safety procedures when handling hazardous materials such as chemicals used in practical exams.
- Managed seating arrangements for large numbers of students efficiently and effectively.
- Verified that students had left the premises once their exam had finished.
Cosmetic Counter Manager
David Jones
Brisbane / Gold Coast, QLD
09.1990 - 06.2009
- Counter manager/ 2IC for Myer and David Jones
- Assisted customers with product selection, application and purchase decisions.
- Managed cash registers accurately while processing transactions efficiently.
- Provided demonstrations of cosmetic products to potential buyers.
- Participated in team meetings to discuss strategies for increasing sales volumes.
- Ensured compliance with company policies and procedures at the counter level.
- Advised customers on the latest trends in cosmetics products.
- Created weekly schedules for counter employees based on store traffic patterns.
- Trained and supervised counter personnel in customer service techniques.
- Inspected displays regularly for cleanliness, accuracy and organization.
- Reported feedback from customers regarding product performance, quality issues or other concerns.
- Maintained inventory records and placed orders for new merchandise as needed.
- Performed administrative tasks such as scheduling appointments, record keeping and filing reports.
- Organized promotional events to increase sales volume.
- Monitored stock levels to ensure sufficient supply of products.
- Provided guidance on makeup techniques during special events such as weddings or proms.
- Developed and maintained relationships with customers to ensure repeat business.
- Resolved customer complaints in a professional manner.
- Developed and motivated counter associates, monitored customer service level and built sales through training team members and maintaining counter stock and visual presentation.
- Inspired beauty and confidence to help customers embrace individual styles.
Education
Some College (No Degree) - School of Kingdom Evangerlizer
JW.ORG
Brisbane01-2025
PIONEER SERVICE SCHOOL -
JW.ORG
GOLD COAST, QLD10-2023
MOVIE SET BUILDING -
SYDNEY, NSW01.2020
TESOL COURSE -
GOLD COAST, QLD01.2012
Skills
- Note formatting
- Digital Note-taking
- Language proficiency
- Visual Note-taking
- Summarizing information
- Digital literacy
- Concentration skills
- Meeting etiquette
- Lesson planning
- Teacher assistance
- Interdisciplinary team collaboration
- Technology-based strategies
- Materials preparation
- Time management abilities
- Social development and integration
- Teamwork and collaboration
- Leadership and inspiration
- Educational advocacy
- Independent Decision-making
- Effective communication
- Staff supervision
- Active listening
- Activity planning
- Educational support
- Learning styles adaptation
- Organizational skills
- Self motivation
- Reading and teaching
- Problem-solving aptitude
- Classroom management
- Adaptability and flexibility
References
Available upon request
Timeline
Disability Assistant/Student Note Taker
NSW tafe
06.2023 - Current
Online English Teacher
Online Englisn Education Center
05.2012 - Current
Exam Invigilator/Proctor
GRIFFITH UNIVERSITY
06.2009 - 12.2023
Teacher Voluteer
JW.ORG
02.2005 - Current
Cosmetic Counter Manager
David Jones
09.1990 - 06.2009
Some College (No Degree) - School of Kingdom Evangerlizer
JW.ORG
PIONEER SERVICE SCHOOL -
JW.ORG
MOVIE SET BUILDING -
TESOL COURSE -
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