Summary
Overview
Work History
Education
Skills
Timeline
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Heidi Reddrop

West Mackay,QLD

Summary

Accomplished Senior Recruitment Coordinator with a proven track record at Haynes Recruitment, showcasing expertise in candidate sourcing and exceptional communication skills. Successfully led a recruitment drive generating over $100k, while excelling in collaboration and time management. Demonstrated ability in sales and onboarding coordination, meeting and exceeding KPIs with a focus on strategic achievements.

Overview

5
5
years of professional experience

Work History

Senior Recruitment Coordinator

Haynes Recruitment
01.2022 - Current
  • Effectively managed the recruitment process for new employees
  • Conducted headhunting using CV searching techniques to source experienced candidates for client vacancies
  • Conducted pre-screening of candidates via phone interviews prior to submitting to clients
  • Preparing candidates CV’s for Hiring Managers
  • Conducting the onboarding of new candidates including the organizing of pre-employment medicals and inductions/training
  • Effectively managing and providing ongoing support to employees who have been hired
  • Drafting and advertising new positions on job boards, seek and social media platforms to reach new prospective employees
  • Conducting performance and termination discussions at client’s request
  • Liaising with managers regarding the ongoing recruitment process of new employees
  • Ensuring KPI’s are met each month
  • Successfully managed a recruitment job drive which profited over $100k+
  • Using recruitment software such as FastTrack 360, Workday, Seek and Mircrosoft Office Suite

Furniture Sales Associate

Harvey Norman Furniture
05.2021 - 01.2022
  • Provided customer support and assistance with furniture purchasing
  • Ensured successful communication with customers regarding updates on furniture orders, ETA’s and delays to ensure customer satisfaction
  • Communicating with suppliers in regard to purchase orders, ETA’s and product information
  • Upselling of products and product care
  • Creating customer latitude accounts and processing latitude payments
  • Operating POS systems
  • Visual merchandising of showroom floor
  • Ensuring set KPI’s of $150K in sales are hit each month

Second in Charge / Retail Assistant

Temt Canelands
11.2019 - 09.2021
  • Effective management of opening and closing procedures
  • Assisted in the training of new employees
  • Delegated tasks to staff members
  • Assisting customers with sales recommendations and enquiries
  • Complaints handling and conflict resolution
  • Operated POS systems to process sales transactions, refunds and store credits
  • Unpacking and ensuring all new stock is accounted for and stored correctly
  • Generating daily sales reports and handling end-of-day banking procedures
  • General store cleaning

Retail Sales Assistant

Strandbags Canelands
09.2020 - 06.2021
  • Provided excellent customer service and supported customers with in-store purchases
  • Supervised junior staff members in absence of manager
  • Effectively managed store opening and closing procedures
  • Ensured all new stock was accounted for, unpacked and stored in designated areas of the store
  • Assisted in monthly stock take with sole responsibility of ensuring all stock in the storage areas were accounted for
  • Managed monthly visual merchandising
  • Liaised with store and state managers in regards to monthly visual merchandising and stock takes
  • Assisted with the effective training of new employees

Education

First Aid Certificate And CPR - First Aid

First Aid Advantage

Certificate IV - Personal Training

Australian Institute of Personal Trainers
03-2025

SISSS00128 Group Exercise Leader - Health And Fitness

Australian Institute of Personal Trainers
01-2024

Certificate II in Business Studies - Business

Tafe Queensland
11-2019

Skills

  • Recruitment
  • Sales
  • Communication
  • Attention to detail
  • Collaboration
  • Time management
  • Candidate Sourcing
  • Written and verbal communication
  • Onboarding Coordination

Timeline

Senior Recruitment Coordinator

Haynes Recruitment
01.2022 - Current

Furniture Sales Associate

Harvey Norman Furniture
05.2021 - 01.2022

Retail Sales Assistant

Strandbags Canelands
09.2020 - 06.2021

Second in Charge / Retail Assistant

Temt Canelands
11.2019 - 09.2021

First Aid Certificate And CPR - First Aid

First Aid Advantage

Certificate IV - Personal Training

Australian Institute of Personal Trainers

SISSS00128 Group Exercise Leader - Health And Fitness

Australian Institute of Personal Trainers

Certificate II in Business Studies - Business

Tafe Queensland

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Heidi Reddrop