Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Heidi Rees

Sydney,NSW

Summary

I am a highly-motivated employee with desire to take on new challenges. With a strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Reliable Shift Supervisor bringing 2 years of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Excellent communicator with team members and managers of all levels.

Having a solid background in warehouse environments focused on clearing damaged items, maintaining accurate stock and verifying incoming shipments. Attentive to important details and accurate in processing paperwork and coordinating movements. Excellent equipment operation and inspection skills.

Overview

10
10
years of professional experience

Work History

Night Shift Supervisor

Pittwater Golf Centre
Warriewood
12.2023 - Current
  • Overseed the night shift operations and ensure safe working environment for all personnel.
  • Ensured compliance with safety regulations, company policies and procedures.
  • Provided guidance on job duties and answered questions from team members.
  • Maintained accurate records of time cards, payroll information and other relevant documents.
  • Resolved customer complaints in a timely manner within established guidelines.
  • Investigated any accidents or incidents that occurred during the night shift.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Kept areas clean, neat and inspection-ready to comply with product guidelines.
  • Performed opening and closing procedures, set up registers and arranged products to keep facility operations-ready.
  • Addressed customers' concerns and questions and handled complaints.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Delegated numerous tasks to team of 2.
  • Observed and monitored utilization of equipment.
  • Identified needs of customers promptly and efficiently.

Warehouse Assistant

Innovations
Frenchs Forest
11.2014 - Current
  • Packed goods for shipment, including labeling boxes and preparing shipping documents.
  • Received and processed incoming orders, ensuring accuracy of information.
  • Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
  • Collaborated with other departments to coordinate product delivery schedules.
  • Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
  • Provided training for new staff members on safe handling procedures.
  • Inspected and moved products to designated areas in warehouse.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Trained new employees regarding warehouse procedures and standards.
  • Used tools, sprayers and cleaning solutions to disinfect work areas.
  • Packed, sealed or affixed postage to prepare materials for shipping.

Education

High School Diploma -

Freshwater High School
Northern Beaches
10-1998

Skills

  • Staff Supervision
  • Stock Rotation
  • Strong leadership
  • Technical knowledge
  • Supervisory Experience
  • Employee Motivation
  • Safety awareness
  • Professional Demeanor
  • Professionalism
  • Problem-Solving
  • Multitasking
  • Adaptability
  • Equipment Troubleshooting
  • Picking and processing
  • Heavy Lifting
  • Order Fulfillment
  • Customer Service
  • Team Collaboration
  • Decision-Making
  • Warehouse Safety

Affiliations

  • Active outdoor adventures
  • Netball, Touch Football
  • Gym

Accomplishments

  • Certificate III in Community Services

References

Pittwater Golf Centre

Sia Annear

98471200

Innovation DMD Manager

Doug Hodge

90044549

Timeline

Night Shift Supervisor

Pittwater Golf Centre
12.2023 - Current

Warehouse Assistant

Innovations
11.2014 - Current

High School Diploma -

Freshwater High School

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Heidi Rees