Summary
Overview
Work History
Education
Skills
Own Business - HJT Vinyls
Timeline
Generic

Heidi Taucher

Ormeau,QLD

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Reviewing records and making sound judgments about personnel, risks and field operations.

Overview

26
26
years of professional experience

Work History

Intelligence Officer

Queensland Police Service
01.2021 - 06.2023
  • Collaborated with interagency partners to develop comprehensive threat assessments and mitigation strategies.
  • Developed high-quality intelligence products for decision-makers, contributing to informed policy decisions.
  • Identified trends and patterns in intelligence data, providing actionable insights for strategic planning efforts.
  • Managed sensitive information with discretion, ensuring proper handling and dissemination to authorized personnel only.
  • Utilized advanced technical tools for effective data collection, analysis, and visualization of complex information sets.
  • Provided timely and accurate briefings to senior leadership on critical developments in the global security landscape.
  • Evaluated source reliability and information credibility, ensuring high-quality input for analytical processes.
  • Applied predictive analytics techniques to anticipate potential threats, enabling proactive response measures by relevant stakeholders.
  • Developed strong relationships with key stakeholders across government agencies, promoting collaboration on intelligence matters.
  • Prioritized threat levels for analyzing and communication.
  • Analyzed and collected various forms of data.
  • Produced multi-source intelligence reports and products for different agency customers.
  • Briefed upper-level personnel on emerging threats.
  • Created useful and timely intelligence products to support field operations.
  • Utilized intelligence collection platforms and analysis techniques to identify and document intelligence gaps.

Police Officer

Queensland Police Service
01.2000 - 06.2023
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Assisted in the development of crime prevention strategies, resulting in safer neighbourhoods.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Recorded facts to prepare reports documenting incidents and activities.

Registered Nurse

Qld Health
12.1997 - 09.1999
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Managed care from admission to discharge.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviours and helping patients regain or improve coping abilities.

Education

Bachelor of Nursing -

Central Queensland University
Rockhampton, QLD
11.1997

Skills

  • Information Gathering
  • Collaborative Teamwork
  • Data Analysis
  • Data Security
  • Report Writing
  • Innovative thinking
  • Professional Demeanour
  • Problem-solving aptitude
  • Effective Communication
  • Written Communication
  • Task Prioritization
  • Self Motivation
  • Maintaining records
  • Organizational Skills
  • Active Listening
  • Reliability

Own Business - HJT Vinyls

After I medically retired from the Queensland Police Service I decided to start my own business. HJT Vinyls is your one-stop-shop for all your personalized needs. Our unique printing services allow us to put your designs on almost anything, from school labels to stubby coolers, jackets, and t-shirts. And, if you're a horse enthusiast, we specialize in customizing saddle pads and horse rugs too.  I designed my website myself - www.hjtvinyls.com.

Timeline

Intelligence Officer

Queensland Police Service
01.2021 - 06.2023

Police Officer

Queensland Police Service
01.2000 - 06.2023

Registered Nurse

Qld Health
12.1997 - 09.1999

Bachelor of Nursing -

Central Queensland University

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Heidi Taucher