Heleena Davis
Scottsdale,TAS
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Cook
Loud Iron Cafe
02.2017 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Managed opening and closing shift kitchen tasks.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Trained and supervised cooking staff to expertly meet daily needs.
Aged Care Worker
James Scott Wing
06.2010 - 08.2010
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Certificate II - Hospitality
Tasmanian Polytechnic
Scottsdale, TAS05.2012
Certificate III - Aged Care
Tasmanian Polytechnic
Scottsdale10.2010
Skills
- Hospitality Management
- Injury Avoidance
- Station Preparation
- Pizza Making
- Operations Management
- Billing and Payment Processing
- Food Handlers Certification
- Cleaning and Organization
- Cash Register Operation
- Telephone Answering
- Register Opening and Closing
- Credit and Cash Transactions
Timeline
Cook
Loud Iron Cafe
02.2017 - Current
Aged Care Worker
James Scott Wing
06.2010 - 08.2010
Certificate II - Hospitality
Tasmanian Polytechnic
Certificate III - Aged Care
Tasmanian Polytechnic
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