Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Helen Baker

Ravenswood,QLD

Summary

Dynamic Traffic Control Supervisor with a proven track record at A2O, adept at enhancing road safety through innovative traffic management strategies. Skilled in planning and prioritizing tasks, I effectively trained teams and improved operational efficiency, ensuring compliance with safety regulations while fostering a collaborative work environment. Proficient in MS Excel for data management.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Traffic Control

ALTUS Traffic
09.2023 - 03.2025
  • Coordinated with other law enforcement agencies during special events to manage traffic control operations efficiently.
  • Enhanced road safety with the implementation of effective traffic control measures and signage plans.
  • Conducted traffic control duties efficiently during accidents or special events, ensuring public safety and orderliness at all times.
  • Demonstrated flexibility by adapting to different worksites and roadway conditions, applying appropriate traffic control measures for each unique situation.

Traffic Control Supervisor

A2O
10.2020 - 10.2023
  • Supervised traffic control operations ensuring compliance with safety regulations and guidelines.
  • Coordinated deployment of traffic management personnel at construction sites for optimal workflow.
  • Monitored traffic flow patterns to identify areas for improvement and implemented effective solutions.
  • Trained new staff on traffic control procedures and safety protocols to enhance team performance.
  • Conducted regular inspections of traffic control devices to maintain operational readiness and effectiveness.
  • Collaborated with local authorities to develop traffic management strategies during high-traffic events.
  • Maintained accurate records of incidents, equipment usage, and personnel assignments for reporting purposes.
  • Implemented best practices in traffic control techniques to improve overall site efficiency and safety compliance.
  • Operated and safely navigated company vehicles to transport materials and equipment to job site.
  • Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
  • Read and interpreted plans, instructions and specifications to determine work activities and checked inventory and inspected equipment needed for job.
  • Improved traffic flow by efficiently managing lane closures and diversions.
  • Maintained traffic control closures for pilot car operation, lane and road closures and detoured routes to support crews working along public right-a-way.
  • Created traffic control plans for difficult areas to support public and crew member safety.
  • Inspected traffic control devices to verify functionality, placement and safety compliance.
  • Ensured smooth traffic flow by promptly addressing any issues or concerns raised by motorists, pedestrians, or construction workers.
  • Streamlined operations, conducting routine site inspections to ensure proper traffic control measures were in place.

Utility Worker

Compass Group Management
2019 - 2020
  • Assisted team members in executing daily operations, ensuring workflow consistency.
  • Kept work area clean, neat, and well-stocked to maximize productivity.
  • Maintained cleanliness and organization of work areas to comply with safety regulations.
  • Trained new staff on safety protocols and operational procedures to promote a safe work environment.
  • Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
  • Maintained high standards of workmanship by adhering to industry regulations and company policies during installations, repairs, or maintenance tasks.

Public Area Attendant

Millennium
2018 - 2019
  • Maintained cleanliness and sanitation in public areas, ensuring compliance with health and safety standards.
  • Inspected facilities daily to identify maintenance needs and enhance guest satisfaction.
  • Collaborated with housekeeping team to streamline cleaning processes and improve efficiency.
  • Assisted in training new staff on cleaning protocols and safety procedures, fostering a knowledgeable workforce.

Education

High School Diploma -

Syndal High
Melbourne, VIC
01-1988

Skills

    Ability to plan and prioritise tasks to achieve an optimum outcome

    Proven ability to generate innovative ideas and solutions to problems

    Knowledge in MS Word,MS Excel,Power point

Certification

TMI

HR auto

Qld manual

Timeline

Traffic Control

ALTUS Traffic
09.2023 - 03.2025

Traffic Control Supervisor

A2O
10.2020 - 10.2023

Utility Worker

Compass Group Management
2019 - 2020

Public Area Attendant

Millennium
2018 - 2019

High School Diploma -

Syndal High
Helen Baker