Helen Barber
Dubbo,NSW
Summary
Dynamic Administration Officer with proven expertise at Wils Traffic Management Pty Ltd, excelling in office management and customer relations. Recognized for enhancing operational efficiency and maintaining data integrity. Skilled in payroll processing and adept at fostering positive team dynamics, ensuring high-quality results under pressure.
Overview
17
17
years of professional experience
Work History
Administration Officer
Wils Traffic Management Pty Ltd
11.2018 - 06.2025
- Assisted in organizing and coordinating administrative tasks to enhance office efficiency.
- Supported daily operations by managing correspondence and scheduling meetings for team members.
- Maintained accurate filing systems and updated records to ensure data integrity and accessibility.
- Contributed to inventory management by tracking supplies and preparing requisition orders as needed.
- Provided customer service by addressing inquiries and resolving issues promptly to maintain satisfaction.
- Drafted and distributed invoices for outstanding payments.
- Contributed to office safety by enforcing workplace policies and following emergency procedures as needed.
- Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
- Created, prepared, and delivered reports to various departments.
- Trained and supervised employees on office policies and procedures.
- Handled all payroll for 50-100 employees casual and permanent
Administration Officer
Coggan Wool Pty Ltd
04.2008 - 10.2018
- Streamlined document management processes, enhancing retrieval speed and accuracy.
- Managed incoming correspondence effectively by sorting mail, directing calls, and responding promptly to emails from clients or vendors.
- Increased customer satisfaction through timely responses to inquiries and effective communication with clients.
- Maintained strict confidentiality in handling sensitive company information and documents, ensuring secure storage and disposal procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Proofread and edited documents for accuracy and grammar.
Education
Higher School Certificate
Wade High School
Griffith NSWSkills
- Administrative support
- Bookkeeping
- Office management
- Customer relations
- Payroll and budgeting
- Human Relations
- Payroll
Languages
English
Timeline
Administration Officer
Wils Traffic Management Pty Ltd
11.2018 - 06.2025
Administration Officer
Coggan Wool Pty Ltd
04.2008 - 10.2018
Higher School Certificate
Wade High School
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