Summary
Overview
Work History
Skills
Education
Timeline
Generic

Helen Borovina

Redlynch,QLD

Summary

A CAREER IN OFFICE ADMINISTRATION, MANAGEMENT AND RETAIL SALES

I have developed a thorough understanding of management and administration, supervision and motivation of staff and client/customer relations.

I am hardworking and passionate job seeker with strong organisational skills, time management skills, punctual and reliable.

I am considered a "people person" with the ability to communicate with people from all walks of life and ages.

I have successfully developed skills in all facets of retail sales and management of a small business ie, customer service, merchandising, staffing, training, purchasing and cash handling.

I have demonstrated an ability to streamline service and administration procedures to improve day operation of a small retail outlet. In a supervisory capacity, I work well as part of a team and I have well-developed communication and negotiation skills.

Overview

37
37
years of professional experience

Work History

Director/Store Owner

Self-employed
09.2013 - 01.2024

Administration

Competent in a wide range of administration skills including computer operation, word processing and secretarial duties. I am a self-starter and also driven to complete any task given to me to the best of my abilities in a timely manner.

Sales

Experience in sales with a strong focus on working hard to please customers and increasing sales. Able to develop good product knowledge, provide quality customer service and close a sale. Previous sales employment roles have all been successful with employers being pleased with my sales ability.

Communication

My success in retail sales positions stems from my ability to effectively liaise with a wide range of people and all age groups. Each position undertaken throughout my career has entailed a high degree of client/customer contact, and I am proficient in handling any issues or problems that may arise. My public relations/communication skills are above average, and I make a point of getting to know my customers and therefore providing a more professional service.

Clerical Administrator

Charles O'Neill Pty Ltd Licensed Surveyors
04.2003 - 09.2013

Responsibilities:-

  • Assist Payroll Clerk in Timesheet Data Entry
  • Maintenance of staff records & filing system
  • Preparation of cheques for payments & banking
  • Reception & answering phone enquiries
  • Data Entry into Latitude (Survey Software)
  • Receipting of Incoming & Outgoing Mail
  • Conversant in Word
  • Typing correspondence and documents
  • Preparation and dispatch of all outgoing correspondence

Administrative Assistant

Cairns Hospitals Board
10.1986 - 09.1988

Responsibilities:-

  • Filing of Managerial Documents
  • Answering of Telephone
  • Petty Cash
  • General Typing Duties
  • Photocopying
  • Sorting of Mail for Hospital Staff & Patients

Skills

  • Business Administration
  • Staff Management
  • Operations Management
  • Personal Skills
  • Wages and Banking
  • Stock Ordering and Rotation

Education

Trinity Bay High School
Cairns

Timeline

Director/Store Owner

Self-employed
09.2013 - 01.2024

Clerical Administrator

Charles O'Neill Pty Ltd Licensed Surveyors
04.2003 - 09.2013

Administrative Assistant

Cairns Hospitals Board
10.1986 - 09.1988

Trinity Bay High School
Helen Borovina