Helen Brand
Lismore Heights,NSW
Summary
Pharmacist and Manager with a long track record at Brand's Pharmacy excelling in medication management and patient care. Demonstrated experience in staff development and pharmacy operations, with great skills in communication and team collaboration. Achieved improvements in patient adherence and safety, leveraging strong attention to detail
Overview
16
16
years of professional experience
Work History
Pharmacist Manager
Brands Pharmacy
08.2009 - 02.2025
- Educated patients on medication usage and potential side effects, promoting adherence to prescribed regimens.
- Liased with other health professionals to maximise patient outcome ie. GP with DAA changes, hospital Pharmacist with our patients discharge or admission, Psychiatrist with Clopine dispensing
- Recruited, hired and trained staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Managing Rosters and ensuring staff is always available from open to close of the store - for customer service and safety reasons
- Till balancing, banking and figures reconciliation at the necessary times
- Mentored intern Pharmacy Students on placement from multiple Universities, plus High School students interested in pursuing a career in Pharmacy
- Ordered pharmacy supplies (API, SYMBION SAS, CANVIEW) and kept check on inventory levels - Dispensary, FOS and administration requirements (Flaxmans, Kemp agencies)
- Set up new accounts with companies for ordering products or for new computer programs
- Keeping pharmacy area clean and neat to a professional standard, minimising trip hazards.
- Dispensing via FRED, dose administration aids via WEBSTERCARE
- STRONGROOM program for DD recording
- Pharmacy claims, including monthly script, DAA, IDAA, staged supply, opioid and s100. Stock value reports, Gift Voucher reports and all figures passed on to administration
- reconciled scripts for claim - find missing ones, ensure all accounted for and filed accordingly
- Dispensing and ordering of regular clopine supplies, plus high cost items (s100)
- Dispensing daily opioid treatment of suboxone, subutex and Methadone - regular communication with Riverlands or other prescriber
- reconciled the DD safe twice yearly as a minimum and fortnightly reconciliation of methadone quantity
- saw Reps from Pharmaceutical companies and beauty companies - working out best deals for pricing versus storage and usage capacity
- worked along side Yasmin Wiltshire (Pharmacy Quality Management Consultant) for QCPP renewal
Education
Masters of Pharmacy - Pharmacy
Griffith University
QLD07-2009
Bachelor of Pharmaceutical Science - Pharmacy
Griffith University
QLD12-2007
Bachelor of Exercise Science And Nutrition - Exercise Physiology And Nutrition
Southern Cross University
NSW04-2004
Skills
- Medication dispensing and management
- Patient counselling, care and safety
- Continuing education
- Pharmacy marketing and promotions
- Retail pharmacy operations
- Staff training and development
- Time management
- Qualified for uncomplicated UTI management and OCP continuation
- Reliability
- Excellent communication
- Team collaboration
Timeline
Pharmacist Manager
Brands Pharmacy
08.2009 - 02.2025
Masters of Pharmacy - Pharmacy
Griffith University
Bachelor of Pharmaceutical Science - Pharmacy
Griffith University
Bachelor of Exercise Science And Nutrition - Exercise Physiology And Nutrition
Southern Cross University
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