Summary
Overview
Work History
Education
Skills
Relevantqualifications
Keyachievementsandskills
References
Timeline
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HELEN BRIDGE

Warner,Australia

Summary

Dynamic and dedicated healthcare professional with a proven track record at Uniting Care Queensland, seeking to leverage my expertise in the UK. I specialise in elevating care standards and driving operational excellence through expert clinical knowledge, compassionate care, effective communication and shared learning. I am known for being a committed leader, who uses effective communication skills to inspire teams and support organisational goals.

My expertise in clinical risk management and auditing compliance has led to significant enhancements in healthcare services, with positive outcomes for both residents and staff. I have honed these skills to effect local, regional and organisational change, including preparation of a clinical system upgrade.

Overview

2025
2025
years of professional experience

Work History

Clinical Systems Training Lead

Uniting Care Queensland - Digital and Technology Clinical and Care
Brisbane, Australia
12.2023 - Current
  • Implemented change management strategies through targeted training for improved business and clinical operations.
  • Provided support to ensure smooth system implementation.
  • Developed and managed creation of online training modules.
  • Strengthened operational efficiency through strategic coaching within projects and services.
  • Conducted data analysis to drive insights.

Clinical Educator Team Leader

Uniting Care Queensland - BlueCare
Brisbane, Australia
08.2017 - 12.2023
  • Recruitment and ongoing management of a team of nine educators, including coaching, mentoring, and supporting performance through direct and indirect observation.
  • Designed and implemented team procedures, core documents, and workflows.
  • Promoted team interests through strategic collaboration with stakeholders.
  • Implemented robust governance strategies across the department.
  • Generated comprehensive reports for Education Lead.

Practice Lead - Residential Services

Uniting Care Queensland - Blue Care
Brisbane, QLD
  • Engaged directly with services to pinpoint challenges and develop collaborative solutions.
  • Collaborate with multiple project teams for uniform resource development.
  • Facilitated implementation of systematic changes through collaborative team efforts.
  • Developed and executed continuous improvement plans for enhanced operational compliance.
  • Presented thorough analyses and reports to Quality Council.
  • Lead auditor for internal compliance assessments.

Quality, Compliance and Innovations Partner

Blue Care
Brisbane, QLD
  • Lead the identification and implementation of ongoing process improvement to drive operational excellence and continuous improvement across residential end to end services
  • Provide expert advice on contemporary, person-centred residential care, and build the capability and expertise of residential aged care leaders and staff
  • Collaborated with teams to address compliance gaps within set deadlines.
  • Conducted comparative analysis across services to evaluate variances and trends.
  • Executed preventive measures based on root cause analysis at service and organizational levels.
  • Enabled the successful implementation of strategic initiatives, promoting innovation and ensuring cost-effective outcomes.
  • Delivered comprehensive risk management data to support pivotal decisions by the General Manager.

Clinical Nurse/ Residential Service Manager

Blue Care - Capricorn Aged Care Facility
, QLD
  • Implemented changes for improved resident services.
  • Strengthened partnerships with diverse community stakeholders.
  • Streamlined resource management practices to enhance investment returns.
  • Oversaw and evaluated quality improvement cycles for continuous enhancement.
  • Facilitated shared learning through comprehensive complaint resolutions.
  • Advanced care standards through effective clinical management.

Advanced Nurse Practitioner

Berkshire Healthcare Foundation Trust
Newbury, UK
06.2016 - 08.2017
  • Clinical lead for the community nursing team, allied health rapid response team, and provided patient care support to medical partners.
  • Guided staff through consistent evaluation and mentorship efforts.
  • Rapid response and treatment in care homes practitioners, including prescribing and monitoring management plans.
  • Prevented unnecessary hospital admissions through in-depth assessments and effective liaison within the MDT.
  • Provided intermediate care for medically stable patients at home.
  • Investigation of incidents and complaints to inform quality improvements
  • Led education and governance initiatives within the locality team.

Nurse Practitioner

Bermuda and Marlowe Medical Practice
, UK
05.2015 - 06.2016
  • Provided possible treatment recommendations during phone consultations.
  • Holistic physical assessment, diagnosis and planned care and treatment for urgent healthcare needs, initiating therapy for long term conditions, monitoring and evaluating treatment options and referral into other services
  • Responsible for ensuring older people have appropriate access to healthcare and voluntary agencies, considering their and their families' hopes and concerns, and leading on Dementia Advanced Care Planning.
  • Oversee nursing care and coach junior staff.
  • Conducted home visits to assess patients with urgent clinical needs in their own home
  • Delivered health promotion and use of non-pharmacological therapies to improve health through lifestyle changes

Community Staff Nurse, Community Sister and Community Matron

Southern Health NHS Foundation Trust
, UK
12.2011 - 05.2015
  • Case management, assessment, review and planning an episode of care for elderly patients with complex needs, including self-care and education
  • Line management of a Community team caring for a diverse demographic in rural and urban communities
  • Complaints and incident management and measurement of quality improvement outcomes
  • An autonomous practitioner, making clinical decisions with well developed assessment skills and evidence-based rationale

Education

Bachelor of Nursing (Honours) -

University of Southampton
03.2017

Independent Nurse Prescriber, level 6 (UK) -

University of Southampton
06.2015

Applied Pharmacology, level 6 (UK) -

University of Southampton
01.2015

Physical Assessment and History Taking, level 6 (UK) -

University of Southampton
07.2014

Leadership in Health and Social Care, level 6 (UK) -

University of Southampton
01.2014

Mentorship, level 6 (UK) -

University of Southampton
06.2013

Advanced Diploma in Adult Nursing -

University of Southampton
09.2011

Skills

  • Team leadership and management
  • Relationship building
  • Regulatory standards compliance
  • Corporate clinical governance
  • Clinical risk management
  • Healthcare management and financial stewardship
  • Training and education
  • Policy development
  • Privacy compliance risk management
  • Advanced Clinical Proficiency
  • Continuous Improvement Programs
  • Elevating Care Standards
  • Evidence-Based Decision Making
  • ISO 9001:2015 Lead Auditor
  • Current NMC registration

Relevantqualifications

  • Bachelor of Nursing (Honours), 2:1, 03/01/17, University of Southampton
  • Independent Nurse Prescriber, level 6 (UK), 06/01/15, University of Southampton
  • Applied Pharmacology, level 6 (UK), 01/01/15, University of Southampton
  • Physical Assessment and History Taking, level 6 (UK), 07/01/14, University of Southampton
  • Leadership in Health and Social Care, level 6 (UK), 01/01/14, University of Southampton
  • Mentorship, level 6 (UK), 06/01/13, University of Southampton
  • Advanced Diploma in Adult Nursing, 09/01/11, University of Southampton

Keyachievementsandskills

  • Professional understanding of the current regulatory standards and how compliance can be demonstrated through effective policy and process
  • Experience of development of organisational documents and how to apply best practice to policy and process resources in a way that is easy to read and understand
  • Ability to quickly build professional relationships with clinical, operational and corporate departments to lead on organisational values, expectations and practices
  • Experience of training and facilitating learning in clinical and care activities for different settings and staffing cohorts

References

References available upon request.

Timeline

Clinical Systems Training Lead

Uniting Care Queensland - Digital and Technology Clinical and Care
12.2023 - Current

Clinical Educator Team Leader

Uniting Care Queensland - BlueCare
08.2017 - 12.2023

Advanced Nurse Practitioner

Berkshire Healthcare Foundation Trust
06.2016 - 08.2017

Nurse Practitioner

Bermuda and Marlowe Medical Practice
05.2015 - 06.2016

Community Staff Nurse, Community Sister and Community Matron

Southern Health NHS Foundation Trust
12.2011 - 05.2015

Quality, Compliance and Innovations Partner

Blue Care

Practice Lead - Residential Services

Uniting Care Queensland - Blue Care

Clinical Nurse/ Residential Service Manager

Blue Care - Capricorn Aged Care Facility

Bachelor of Nursing (Honours) -

University of Southampton

Independent Nurse Prescriber, level 6 (UK) -

University of Southampton

Applied Pharmacology, level 6 (UK) -

University of Southampton

Physical Assessment and History Taking, level 6 (UK) -

University of Southampton

Leadership in Health and Social Care, level 6 (UK) -

University of Southampton

Mentorship, level 6 (UK) -

University of Southampton

Advanced Diploma in Adult Nursing -

University of Southampton
HELEN BRIDGE