Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Professional Temporary Assistant
Troocoo Recruitment & Hays Recruitment
Brisbane, QLD
10.2024 - Current
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Expedited project completion times due to the ability to multitask effectively under tight deadlines.
Self Employed
Quality Community Support Services
Brisbane, QLD
06.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Student
CQUniversity - Bachelor Of Law
Online
03.2023 - Current
Residential Care Practitioner
Infinity Community Solutions
North Brisbane
02.2024 - 06.2024
Enhanced youth development by implementing individualised care plans and engaging in therapeutic activities.
Improved residents' emotional well-being through compassionate counselling and support during challenging situations.
Developed strong relationships with residents, fostering trust and open communication to address personal issues.
Collaborated with multidisciplinary teams to provide comprehensive support for resident needs and goals.
Manager
Matchworks
North Brisbane
07.2021 - 11.2023
Led a team of ten staff.
Stakeholder engagement.
Business development.
Conflict resolution.
Financial forecasts and budgeting.
Monthly staff evaluations and goal setting.
Employment Coach and Manager
HELP Enterprises
Ipswich & Mitchelton, QLD
12.2019 - 07.2021
Managed a caseload of 80 clients with various mental and physical disabilities across Toowoomba, Crows Nest and Dalby.
Strengthened communication skills through regular interactions with internal and external stakeholders and clients.
Facilitated crisis interventions for clients with high needs.
Advocated on behalf of client with Local Area Coordinators, and government departments.
Used critical thinking to break down problems, evaluate solutions and make informed decisions.
Developed and maintained courteous and effective working relationships.
Achieved and exceeded forecasted budget in Ipswich for the first time in the contract.
Conducted monthly staff reviews.
Senior Career Consultant
OCTEC Limited
Toowoomba, QLD
07.2018 - 12.2019
Connected with business and recruiters to build relationships and increase opportunities for job seekers.
Conducted client counselling.
Created and maintained complex case files.
Developed career and education plans based on individual client needs.
Equipped job seekers with job search skills to increase success chances.
Attended job fairs and visited classrooms to provide information to prospective job seekers.
Evaluated and created crisis intervention plans for clients with high needs, including trauma, drug and alcohol addictions, and homelessness.
Provided remote access to clients in regional areas.
Assisted clients in their homes.
Employment Consultant / Manager
NEATO Employment Services
Gatton & Toowoomba, QLD
06.2015 - 07.2018
Interviewed clients and administered skills assessments to determine employability.
Managed caseload of 200+ clients in search of gainful employment.
Enhanced candidates' potential in finding employment by teaching job search skills and facilitating mock interviews.
Reviewed, tracked, and coordinated employment referrals.
Proofread and edited job seeker resumes to improve interview chances.
Assisted clients with job placements.
Developed job leads in order to increase placements.
Trained, mentored, and coached staff to improve performances and results for clients.
Employment Consultant
Employment Services Queensland
Brisbane, QLD
09.2008 - 06.2015
Reviewed, tracked and coordinated employment referrals.
Proofread and edited clients' resumes to improve interview chances.
Matched clients to open positions based on skills and work requirements.
Recognised client employment barriers and devised strategies to resolve.
Advised clients on job searching, interviewing and resume writing techniques to increase employment chances.
Professional Temporary Administration Assistant
Various Recruitment Agencies
Brisbane, QLD
01.1996 - 01.2001
Skilled at working in various organisations for short periods of time, undertaking administrative duties.
Loan Administrator & Business Support Advisor at Hays Recruitment Agency Australia - NABLoan Administrator & Business Support Advisor at Hays Recruitment Agency Australia - NAB