Summary
Overview
Work History
Education
Skills
Timeline
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Helen Cooper

Gorokan,NSW

Summary

Compassionate and skilled Nurse with experience at Upper Hunter Area Health, adept in medication administration and patient management. Demonstrated ability to enhance patient care through effective communication and meticulous documentation, ensuring compliance with regulatory standards. Proven track record of fostering a safe healing environment and delivering exceptional service in high-pressure situations.

Overview

20
20
years of professional experience

Work History

Nurse

Upper Hunter Area Health
01.2012 - 02.2023
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.

Motel Cleaner

Murrurundi Motel
04.2006 - 09.2007
  • Demonstrated attention to detail through meticulous dusting of surfaces, vacuuming floors, and polishing fixtures within rooms and common areas.
  • Provided exceptional customer service when interacting directly with guests during room cleaning or responding to special requests.
  • Enhanced motel cleanliness by thoroughly cleaning guest rooms, bathrooms, and common areas.
  • Assisted in training new team members on proper cleaning techniques, ensuring consistency in service quality across the motel.

Hospitality Worker

Take Away Foods
01.2003 - 06.2003
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.

Education

Nurse - Nursing

Muswellbrook High School
Year 10
11.1975

Skills

  • Medication administration
  • Medication and IV administration
  • Patient care
  • Direct patient care
  • Infection control
  • Patient management
  • Compassionate care
  • Surgical care
  • Wound management
  • Emergency care

Timeline

Nurse

Upper Hunter Area Health
01.2012 - 02.2023

Motel Cleaner

Murrurundi Motel
04.2006 - 09.2007

Hospitality Worker

Take Away Foods
01.2003 - 06.2003

Nurse - Nursing

Muswellbrook High School

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Helen Cooper