Overview
Work History
Skills
Timeline
Generic

Helen Dawson

Melbourne,VIC

Overview

20
20
years of professional experience

Work History

Software Developer

Pentana Solutions
Melbourne, VIC
09.2018 - Current
  • Participated in the entire software development lifecycle, including planning, designing, coding, debugging, testing, documenting, and maintaining applications.
  • Resolved customer issues, establishing workarounds and solutions for debugging and creating defect fixes.
  • Assessed code for potential glitches and bugs during testing stage.

Software Developer

RecoveriesCorp Pty Ltd
Melbourne, VIC
08.2016 - 08.2018
  • Developed program to automate processes and enhance user experience.
  • Debugged code to identify errors and fix them efficiently.
  • Provided technical support for users of the software system.
  • Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.

Software Developer

Pentana Solutions
Melbourne, VIC
01.2016 - 07.2016
  • Debugged code to identify errors and fix them efficiently.
  • Collaborated with team members to ensure successful project completion.

Contract Software Developer

Health IQ
Melbourne, VIC
01.2015 - 11.2015
  • Contract role:
  • This involved Pick programming to allow Queensland Hospital systems to automatically update their legacy Hibiscus application from their new Cerner module ( emergency admissions application). I was also involved in the decommissioning of Austin Hospital Pick system. This involved exporting all data to be imported into their new database.

Systems Analyst Programmer

TEAC Australia Pty Ltd
Melbourne, VIC
01.2005 - 12.2014
  • As the only IT person for Teac, I was responsible for the support and maintenance of the following business applications on Teac's D3/Pick System.
  • Order Processing, Accounts Receivable, Accounts Payable, Stock Control, Logistics, General Ledger, Assets, Stock Returns, Spare Parts
  • Responsibilities included.
  • Database Maintenance
  • Staff Training on current application software
  • In-house software development (Teac own their application software)
  • Reporting for all modules listed above, including data extracts to Excel for in depth analysis
  • Extensive Reporting for Sales/Forecast using Excel and import data from Pick System
  • Liaising with all related IT vendors and contract programmers
  • Working with external contractors for major development projects which included EDI setup for major customers Returns module to cater for faulty products Integration of 3PL warehouse system to Teac system

Skills

  • Problem-Solving

Timeline

Software Developer

Pentana Solutions
09.2018 - Current

Software Developer

RecoveriesCorp Pty Ltd
08.2016 - 08.2018

Software Developer

Pentana Solutions
01.2016 - 07.2016

Contract Software Developer

Health IQ
01.2015 - 11.2015

Systems Analyst Programmer

TEAC Australia Pty Ltd
01.2005 - 12.2014

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Helen Dawson