- Writing
- Reading fiction, autobiographies, architecture
- Live music gigs
- Watching movies
- Walking in the beautiful Blue Mountains
Helen De Meio
Katoomba
Summary
I have top-notch administration skills around organisation, planning and execution of ideas and projects. These are backed up by strong communication skills both written and spoken. I have an eye for detail and a passion for good grammar, spelling and punctuation. I work well independently or within a team and always with a view to efficient time management. I have long-term desktop publishing experience in both Apple and Microsoft platforms with plenty of social media experience. My customer support history ranges from help desk to front desk to hospitality.
Overview
29
29
years of professional experience
Work History
Waiter
Avalon Restaurant and Bowery Restaurant
02.2019 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- All expected front of house duties, customer service, bartender and cocktail services
- Supplies ordering, cash and tips management.
- Assistance in special events planning e.g. weddings, live music performances, themed evenings.
Practice Manager/Care Assistant
Hands on Superhealth
01.2008 - 02.2023
- Managed 3 natural health practices
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office and supplement supplies and kept check on inventory levels.
- Managed social media via Facebook, Instagram, LinkTree and email newsletters
- Trained new staff in practice management software
Training Support and Administration Officer
Visual Outcomes
03.2008 - 01.2013
- Product Specialist level in Visual Outcomes practice management/clinical software
- Training and Liaison officer for AUS and USA University clients
- Product testing/writing/desktop publishing for accompanying software manuals volumes 1-11
- Product demonstration/new client liaison
- Project Management for Support Team
- Training video scripting and production
- Software use including Outlook, Word, PowerPoint, Camtasia, Google docs, Trello, Basecamp, JIRA Helpdesk, OneNote Online
Production Manager
TMP Worldwide Advertising
03.1996 - 12.2002
- Provided accurate advertisements to newspapers by their deadlines
- Managed a 23-person production team of typesetters and proof readers
- Developed efficient process checks for quality advertisement delivery
- An eye for detail/proofreading
- Proven prioritisation and organisational skills
- Effective inter-department team liaison
Education
High School Diploma -
Muirfield High School
North Rocks, NSWSkills
- Attention to detail
- Proofreading, copy writing
- Production scheduling
- Strong multitasking
- Time management
- Strong communication skills
- Staff management
- Practice management
- Virtual training
Interests
Timeline
Waiter
Avalon Restaurant and Bowery Restaurant
02.2019 - Current
Training Support and Administration Officer
Visual Outcomes
03.2008 - 01.2013
Practice Manager/Care Assistant
Hands on Superhealth
01.2008 - 02.2023
Production Manager
TMP Worldwide Advertising
03.1996 - 12.2002
High School Diploma -
Muirfield High School
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