Helen Fullbrook
Berowra
Summary
Proven Pet Sitter at Madpaws, adept in behavior monitoring and client communication, I enhanced pet wellness and owner satisfaction. Leveraging a positive attitude and pet safety skills, I significantly contributed to client retention and pet care excellence, demonstrating flexibility and reliability across roles.
Achievements include pioneering pet exercise programs, elevating pet and client happiness.
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Pet Sitter
Madpaws
12.2024 - Current
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Gave animals proper attention to promote secure environment in owner's absence.
- Gave medication to pets following guidelines from owners.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Prepared food and water following instructions from pet owners.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Trained animals in behavioral compliance or other special routines or commands.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Followed pet care instructions for dietary needs and medication regimens.
Volunteer
MND Australia
01.2018 - Current
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Represented organization positively and professionally while providing community with much-needed services.
- Helped clients navigate social services system and access needed resources.
- Facilitated community outreach to expand participation and support.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Shelter Worker
WLPA
02.2020 - 09.2021
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Education
High School Diploma -
Kuringai Highschool
Turramurra, NSW11-2025
Certificate II - Animal Husbandry
Taronga Training Institute
Mosman, NSW09-2025
Skills
- Housetraining
- Behavior monitoring
- Pet control
- Pet safety
- Animal exercise
- Pet feeding
- Positive attitude
- Pet care
- Flexible schedule
- Animal safety
- Client communication
- Behavior management
- Punctual and reliable
Timeline
Pet Sitter
Madpaws
12.2024 - Current
Shelter Worker
WLPA
02.2020 - 09.2021
Volunteer
MND Australia
01.2018 - Current
High School Diploma -
Kuringai Highschool
Certificate II - Animal Husbandry
Taronga Training Institute
Similar Profiles
Meegan AllenMeegan Allen
Pet sitter at MadpawsPet sitter at Madpaws
Paige Jesse Jane GreigPaige Jesse Jane Greig
Pet Sitting, Dog Walking, etc at MadpawsPet Sitting, Dog Walking, etc at Madpaws
YASMINE NASSIRIYASMINE NASSIRI
Dog Walker at MadPawsDog Walker at MadPaws