Helen Graham
Lidcombe,NSW
Summary
Dynamic and dedicated professional with a strong background in customer service at Campsie Giftland. Recognized for exceptional problem-solving skills and a commitment to customer satisfaction, leading to improved loyalty. Proven reliability and teamwork, complemented by a solid work ethic and integrity, ensure a positive shopping experience for all customers.
Overview
11
11
years of professional experience
Work History
Cashier
Campsie Giftland
Campsie, NSW
04.2013 - 05.2024
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
Education
Bachelor Of Arts - Education
Western Sydney University
Sydney, NSWSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Reliability and punctuality
- Professionalism and courtesy
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Cashier
Campsie Giftland
04.2013 - 05.2024
Bachelor Of Arts - Education
Western Sydney University