Helen Harvey
Cairns,QLD
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organisational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
15
15
years of professional experience
Work History
Supermarket Manager
Self-employeed
03.2015 - 02.2024
- Increased customer satisfaction by implementing efficient store operations and maintaining a well-organised, clean environment.
- Ensured compliance with all health, safety, and legal regulations to maintain a safe shopping experience for customers.
- Adjusted inventory levels accordingly for maximum efficiency.
- Provided exceptional customer service by addressing concerns promptly and courteously.
- Developed strong relationships with vendors to secure favourable pricing and timely deliveries of products.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Implemented loss prevention strategies to minimize theft occurrences and improve overall profitability.
- Recruited, interviewed and hired employees.
- Reduced waste.
- Reduced employee turnover by fostering a positive work culture.
- Improved overall sales growth through effective merchandising strategies.
- Managed all financial aspects of supermarket operations.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Supermarket Manager
Self-employeed
07.2009 - 11.2014
- As per Darwin supermarket
Education
Completed Year 12
St John's College
Darwin, NT12.1983
Skills
- Shift Scheduling
- Teamwork and Collaboration
- Staff Management
- Computer Skills
- Store Layout
- Customer Service
- Brand Management
- Stock Rotation
- Food Safety Compliance
- Health and safety
- Financial Management
- Time Management
- Friendly, Positive Attitude
- Cultural Awareness
Music
Attending live bands
Timeline
Supermarket Manager
Self-employeed
03.2015 - 02.2024
Supermarket Manager
Self-employeed
07.2009 - 11.2014
Completed Year 12
St John's College
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